Satisfaction and Engagement
Managing Well
Leadership
Setting Challenging Goals
100
What is employee engagement?
The extent of workers' involvement, satisfaction, and enthusiasm.
100
Name one action that a great manager does.
1. Start by helping people identify and measure their talents. 2. Match tasks to talents and then give people freedom to do what they do best. 3. Care how their people feel about their work. 4. Reinforce positive behaviors through recognition and reward.
100
What is a difference between task leadership and social leadership?
Task leadership is goal-oriented leadership that sets standards, organizes work, and focuses attention on goals. Social leadership is group-oriented leadership that builds teamwork, mediates conflict, and offers support.
100
What must effective leaders do in order to motivate higher productivity from employees?
They must work with people to define explicit goals, elicit commitments to implementation plans, and provide feedback on progress.
200
True or False. Theory X assumes that, given challenge and freedom, workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
False. Theory Y assumes that, given challenge and freedom, workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
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