Sport Clips

1. TAT

100

What does TAT stand for?

Total Average Ticket

200

What is the goal number of TAT?(whole number exact/cents irrelevant)

Accepted answer 24 or 25

300

What goes into TAT?

Give two examples

400

What goes into TAT

Give 2 examples

2. Bb

100

What does BB Stand for and % need to be at?

Back Bar 35%

200

Do We Pay for Shower BB products?

NO

300

What goes into BB? 3 Things

Mvps, All Star Treatment, and Triple Plays

400

What doesn't go into BB?

Beard trims and Shavers

3. THPC

100

What does THPC Stand for?

Take Home Per Client

200

What should our THPC be at to hit all star?

$2.00

300

What averages out our THPC?

Product sold and clients count

400

What is the THPC Requirement to hit Palladium?

4.75

4. Performance Scoreboard

100

What should our Survey % be above?

85%

200

What % of time should we be servicing clients for?

60%

300

What does CPFH stand for and what should it be at?

1.8

400

As a store what is our Client Goal weekly?

385

5. SC Knowledge

100

Who is the Founder of Sport Clips

Gordan Logan

200

Mission Statement

To create a championship haircut experience for men and boys in an exciting sports environment.

300

Heart Of a Champion

Do what's right

Do your best

Treat others the way they want to be treated

400

Three key Questions

Can I trust you

Are you committed to excellence?

Do you Care about me?