Integrations
RIMS
Basic Knowledge
Then and Now
NPS
100

This is the name of LPL workstation that Links clients and accounts to Redtail. 

What is (LPL) Clientworks?

100
What are the 3 ways to access Imaging?

Log in Directly

Puzzle Piece

Documents section of contact

100

Where do you go to create new User Defined Field items?

Manage your account. Manage Database Lists

100

a widespread computer programming flaw feared to cause global catastrophe at midnight on December 31, 1999.

What is Y2k?

100

What is the question asked for NPS?

How likely are you to recommend us?

1-10

200

Most likely solution when an advisor mentions their Schwab feed hasn't updated in awhile. 

What is a SAC reset?

200

List the credentials needed for the following mobile apps:

Speak

Retriever for Tailwag

Mobile CRM

Redtail Username and Password

200

Where do you go to view a database's PIN number?

Reports > UDF Reports > Contact User Defined Fields

200
An Ode to 90s music. Luke Combs recently released a cover of this Tracy Chapman hit!

What is Fast Car?

200

What are the 3 outcomes for NPS results?

Promotor

Passive

Detractor

300

Import Contacts and Use Spotlight are features of this integration. 

What is Emoney

300

What types of email is required to connect Retriever Cloud?

A Microsoft of Google Hosted email

300

Where do you go to change your Broker Dealer?

Manage your subscription

300

Subject of a recent Biopic. This person is widely recognized as the King of Pop.

Who is Michael Jackson?

300

What NPS scores are the only ones that we want back from out clients?

9-10

400

An AI operating system for financial advisors that integrates with Redtail CRM by taking your AI-generated meeting notes and tasks from the platform and syncing them directly into Redtail as Notes and Activities. It will also create client meeting prep notes based on pre-existing Redtail data.

What is JUMP AI?

400

How do mobile notifications work with Speak?

Mobile notifications are managed by the device. 

Will not get mobile notifications if browser is open. 

400

Where do you go to change the default timezone for the CRM user?

Preferences 

400

Who got frame mogged by an ASU Frat Leader

Clavicular

400

There are two different surveys sent to clients. Relational NPS measures the advisors sentiment for Redtail and is sent twice a year. While this NPS is meant to measure the most recent engagement and is used to measure the Agent's performance.

What is Transactional NPS

500

A scheduling software that integrates with Redtail CRM by providing additional meetings and notes features. Handles scheduling appointments with meeting forms and linking fields to UDFs in Redtail CRM.

What is GReminders?

500

What do you need to do to change the current settings on Retriever Cloud?

Disable the current sync

500

Where do you go to find the contact lists you've exported?

Manage your downloads

500
In 1993 this couple was the first and only to both win People's Sexiest Man Alive

Richard Gere and Cindy Crawford

500

What is the formula for calculating an NPS score?

(Promoters-Detractors)/ Total Surveys

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