CSM
Client Success Manager
DEX receives a sFTP file and is getting ready to send it to the backend. How does DEX send this data?
via API
User ID is unique per user regardless of client, PA ID is per client per pay group
What is the primary purpose of Boomi? Why do we use it instead of DEX for some clients?
Third party processor we use for data transformation, integrations not built in DEX, and for very large clients
Commander Biden, one of the President's dogs, was recently in the media for doing what?
Biting secret service personnel
DIA
Dynamic Advance Rate
When doing a pay group addition, what action should we take in DEX?
What bank link status belongs with enrolled DDU status?
What page do we go to to see executions?
Process Reporting
In her Eras Tour, how many albums was Taylor Swift representing?
10
Employee Profile
Where the DDU status/location/ddu_timestamp lives - unique per partner on a user account
What can we filter by in DEX executions? (5)
Client Name, Status, Data Exchange, HR Solution, Period
We are looking up an employee for a client, and we just have their employee ID - 1234. How should we find this user?
*Or get more information from escalation
We are receiving the full acct number for a client, and they want to edit the data to only receive last 4 - what function should we use?
Left character trim (will also take character trim)
What event happened this week in the House of Representatives for the first time in history?
Kevin McCarthy removed as House Speaker
ESS
Employee Self Service
We have received an escalation about an employee's missing earnings. What can we look at in DEX to investigate?
Data In and Data Out
Integration Settings (Data Transformation, Pay Groups, Client/TMS Specific Settings)
What fields are required to be mapped to create a user?
First Name
Last Name
Phone Number
Account Number
Pay Group
A client is using email automation and wants to change the email address they are sending from. Is this an issue and, if so, what can we do to fix?
Yes, an issue! Go to the Build in Boomi and edit the IMAP Parameters to reflect the new information
What NFL teams have won the most Superbowls? (Tied at 6)
New England Patriots
Pittsburgh Steelers
RTP vs Instant vs Same Day ACH
RTP (instant payment to a checking acct)
Instant (instant payment to a debit card)
Same Day ACH (same day payment to checking acct)
How often does the Time Supervisor Sync run?
Monthly
A client wants to map GE ID, and we've added this in DEX. What, if anything, do we need to set or change in the backend?
Gross Earnings Reference Type
Clear Gross Earnings Identifier on canceled users feature
Workday
What city is set to host the 2024 Summer Olympics?
Paris