Who is Shaggy's sidekick?
Who sang 'its a love story baby just say yes'?
What was Kristi's previous position at the VCC?
What is the Regional Training Specialist (RTS)
Who needs three consecutive calls three times a day?
Who is all Cases
How far in advance should you notify the supervisory team that you will be calling out?
What is two hours or sooner, if possible; and a minimum of one hour is required
Which Character says 'whats up doc?'
Who is Bugs Bunny
Which movies' famous catch phrase is: 'Here's looking at you kid'
What is Casablanca
Who wrote the CT Assist Jingle?
Who is Devin Kilpatrick
when calling a minor, are you allowed to speak to them without parent or guardian consent?
what is no
Files are permanently assigned to this individual if the VCC needs to return the case to the LHD for further action / attention.
Who is Devin Kilpatrick
Which Character makes the sound 'Meep Meep'
Who is Roadrunner
What are Romeo and Juliet's last names?
Who are Montague and Capulet
Who just became an Aunt?
Who is Kristin Drought
You are calling a case, and Amazon Connect notifies you that 'customer disconnected call'.
What is attempt call again; if unsuccessful, utilize CT assist
Bonus: if a case is disrespectful or verbally abusive; what is the course of action?
When you are working on CI, should you use the Frankenform?
What is no
What character steals picnic baskets?
Who is Yogi Bear
Who wrote the Titanic theme song?
Who is Celine Dion
Which DRTM has two Black Labs?
Who is Kimberley Kelley
this disposition is used when a number appears to be vaild but is unable to accept voicemails.
What is valid phone number but no voice messaging service
This provides a quick, easy-to-read daily refresher on key CI policies and procedures:
What is the CI Morning Message
Who was famously known to say "I got sponsibilities now." "Sponserbillieries?" "That means I'm not allowed to have fun anymore for the rest of my life."
Who is Angelica from The Rugrats
Who is the power couple in 'the notebook'?
What is Noah and Allie
Who was the first RTM of the MVR?
Who is Phillip Hill
What county differs in assigning completed initial interviews?
What is Schoharie County
Bonus: Who are these initials assigned to?
I am having a difficult time finding what county I am working in today.
What is check my 'activity' notification icon in Microsoft Teams. If there is no tag; check Oneida County morning post to see if your name is there. If you are neither tagged or listed in morning message, reach out in your CT super chat tagging supervisors on duty.