Keep Trainees Engaged During Class
Handling Challenging Trainees
Follow Along
Meeting Trainee's Needs
Build Rapport
100

You should do this at the start of facilitation as well as before each lesson and activity to keep trainees engaged.

What is hook your audience?

100

This type of challenging trainee complain and find fault constantly.

What is a Skeptic Trainee?

100

When trainees encourage each other and compare their screens.

What is the Buddy System?

100

When class isn't too fast or too slow, the facilitator is doing this.

What is managing the pace of class?

100

When "His palms are sweaty, knees weak, and arms are heavy".

What is nervous?

200

Presence combined with Power and Warmth creates this.

What is Charismatic Magnetism?

200

This type of challenging trainee does not like that he/she had to come to this class and let you know by being rude.

What is a Resentful Trainee?

200

Look in the upper right hand corner is an example of this.

What is a Directional Statement?

200

Facilitators use this strategy to determine if trainees understand difficult concepts.

What is a Benchmark Check?

200

Reminding yourself of all the other times you were successful.

What is confident mentality?

300

I provide active tasks and change teaching strategies according to this timeline.

What is 7/20?

300

If I have this type of challenging trainee in my audience, I would move throughout the room, keeping close proximity to them so that I can see their screen as a correctional strategy.

What is a Distracted Trainee?

300

When the facilitator does this, it makes it easy to follow along.

What is display his/her screen?

300

This type of learner learns best through lectures, discussions, and brainstorming.

What is an Auditory Learner?

300

“It doesn’t matter how hard I try, there are some things that I will never be able to learn”

What is Fixed Mindset?

400

I do these two key things to engage my audience.

What is hook them and provide active tasks?

400

If I have these type of challenging trainees in my audience, I would put myself in close proximity to them during hands-on time so that they would feel comfortable asking for help.

What are Introverted Trainees?

400

Things to do when moving from one step in the system to the next.

What are use directional statements, the buddy system, and instruct trainees?

400

Asking a question that relates to the lesson.

What is a In Scope Question?

400

Stating clearly who you are and your specific knowledge qualifying you to be the facilitator of the class.

What is Job Expertise?

500

The core behavioral components of Charisma

What are Presence, Power, and Warmth?

500

These are 3 of the main challenging trainees.

What are Argumentative, Know it all Trainees, Distracted, Introverted Trainees, Skeptical & Resentful Trainees?

500

When you use these type of training tools you should write small phrases of information, pause to speak to the audience, and then return to it and finish writing.

What is a whiteboard or flip chart?

500

Auditory, Visual and Kinesthetic

What are Learning Styles?

500

Our actions during facilitation

What is Body Language?

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