Who Approved that??
What is Missing?
Name the Program/Platform
General KM Knowledge
How Not to Fail an Audit
100

I approved a partial shipment of a machine order, also known as unship set. 

Who is Branch Mgr or Above? (100-03)

*Note: the Regional Warehouse Mgr submits for this approval.

100

Sales submitted an order with equipment pricing below direct cost but is on hold because this approval is not included. 

What is a PE? 

100

This database is used for all KM transactions.

What is SAP?

100

Name the South Region President.

Who is Sam Schiffli?

100

This person's approval should be in the kit when a sales rep submits an order revision where a new accessory is added to the order and something is also removed. 

Who is the Regional Admin Manager?

200

I approved an equipment order at Direct Cost.

Who is the MVP? (100-09)

200

Sales submitted a Premier Lease Waiver to waive the Supply Freight Fee but this person's signature is missing.

Who is the MVP? 

200

Sales reps submit most orders through this program.

What is SDG? And coming soon - CPQ!

200

US headquarters is located is this city.

What is Ramsey, NJ?

200

We are storing a customer's machine in our warehouse and it's been there for 120 days, sales needs to provide this person's approval.

Who is the MVP?

300

I approved a 0% escalation on a maintenance order.

Who is the RP? (100-12)

300

 Admin has processed a Lease order but cannot ship the equipment without this.

What is the Ship & Fund? 

300

Customer leads and information for sales is held in this program. 

What is CRM?

300

This machine has a list price of over $1 million dollars.

What is the KM1?

300

Sales revised an order but not before the buyout went down.  Unless we get approval from this person to credit and rebill the order we will need to refund the customer.  

What is the RVP of Finance?

400

I approved a $300 service credit for bad copy quality.

Who is the Branch Manager? (100-11)

400

A sales rep has submitted a Lease order that includes All Covered hardware. This needs to be included in the Booking Package.

What is an invoice from All Covered?

400

This program is used for machine deliveries.

What is the Warehouse Scheduler?

400

Konica and Minolta merged in this year.

What is 2003?

400

The customer wants to store a machine in a 3rd party warehouse what is the name of the form that must be signed by the RVP of Finance and the Customer.  

What is the Authorization to Deliver to Intermediate Storage Location?

500

We approved waiving the auto renewal clause on a maintenance order.

Who is the CBDG (Bid Desk)? (100-13)


500

A bundled MPS deal is submitted to admin and processed. Sales will not receive compensation because this person's approval is missing.

Who is Todd Jones? 

500

This new platform was recently introduced and is now used for the creation of customer IDs, and for Finance transactions.

What is S4/Hana?

500

This type of machine is capable of creating artificial limbs.

What is a 3D printer?

500

A machine is going out on a cash deal and is being shipped directly from the MDC to the customer. This person's approval should be in the kit.  

Who is the VP of Operations & Financial Planning?

M
e
n
u