GST
GST can be used with Individual Corp Liable. (T/F)
What is True. All IL accounts can be accessed through GST
These phones fall under the $9 Sprint Complete Tier 1
What are Basic phones
NBA was created for these types of customers ?
What are current /existing customers to give them promos and discounts similar to new customers.
G.S.T. is an acronym for ?
What is The Guided Selling Tool
Sprint Complete Glass coverage include back and front (T/F)
What is false : The $29 coverage covers only front screen.
Accepting maybe, later, decline on NBA will cause the offer to disappear (T/F)
What is false . Selecting any of those options will not cause it to disappear.
You are not able to do a flip flop in GST but you can in this system
What is :
RMS
Sprint Complete call center is US based (T/F)
What is TRUE. All calls are answered her in the US
You have to click on ALL the offers you see till the Save and Sell button is greyed out to get credit.(T/F)
What is false : click only on the offers discussed with your customers and then move on to the other screens ensuring you do save at the final screen.
This new function was just announced (involving paper)that can be done in GST
What is : the printing capability
This $19 Sprint Complete includes some of the following ( at least 3 features)
Glass Repair
Tech Expert app
Unlimited Storage
In store repair
Lost/Stolen
Damage
Next Day Delivery
NBA also contains some target offers and National Discounts for these type of accounts
What are CL accounts.
You are expected to go into this specific screen to provide offers on the customers account in both RMS and GST.
What is NBA
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Tier 1 & Tier 2 glass replacement price
What is $25 and $29. (only front glass)
Using CST to review my leads list for outbound calling will impact my usage rate (T/F)
What is false - It is scrubbed out of the usage rate.