Summers
Off
ECM
Loan
Advance
Certificate-Secured
Loans
DMV
Checklist
100

This script creates a new loan with the same monthly payment, interest rate, borrowers, and payment transfer record with the extended term, and prompts for the SA form

ADDPS

100
Turn around time to process

24-48 hours

100

The LTV tolerance for Member's between tiers 1-4, unless stipulated otherwise

110%

100

Low monthly payments and at the loan maturity date, one bigger payment is due

Monthly Payments/Balloon Option

100

What type of transactions does not require a DMV checklist to be sent

Refinance from another lender w/o vesting changes

200

Active school employee, original loan term must be 60 months or less, auto loan must be in good standing

Eligibility requirements

200

If a Member's ECM payment will not bring the loan current or if there is other loans/CC's affecting the account, where should you transfer the call

Collections

200

The Credit Union reserves the right to cancel the loan if the transfer of title is not completed within how many days from the date of the draft letter

15

200

The interest rate for the Certificate-Secured Loan is __ higher than the rate on the Share Certificate

2.50%

200

Member is going to be funding at the branch, what is the correct work flow

Chat MCCFUNDING to send the appropriate checklist for the auto loan transaction

300

How many times can a Member revise the summer months

One

300

Refer SFFCU Mortgage Payments to this third party

Cenlar

300

Financing guidelines for a Classic Vehicle loan

100% of NADA Average Retail value

300

True or False: Skip a payment program is available on this product.

False

300

The extension that is called when all stipulations have been cleared and we determine we are doing the DMV process for the Member

8250

400

June & July

July & August

August & September

Summer months

400

Post dated payments up to how many calendar days permitted

400

Features for a First Time Auto Buyer

Loan amounts up to $30,000

Terms up to 60 months

400

Loan request greater than ___ must be approved by a loan officer

$5,000.00

400

We determine that the vehicle has: personalized, handicap or specialized plates. What should we advise Member

Member would be responsible to do own DMV paperwork

500

If there is a collection warning code on a Membership, you must get this before adding Summers Off

Exception

500

What does ECM stand for

Electronic Cash Management

500

How many days out can the first payment be pushed for an Internal Auto Loan Refinance

45

500

True or False: All owners on the share-certificate must be listed as co-borrowers on the loan. 

True

500

When the wait time is more than 2 minutes when calling Consumer Loans, what should you do

Submit a Consumer Loan dispatch

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