Define
An 8 step guided approach to problem solving
What is A3
Which phase of the A3 process, uses quantitative or qualitative measures to visualize the extent of the pain/problem.
What is Current State/Measure Phase
This tool is used to count and sort data to focus on the vital few vs trivial many
What is Root Cause Analysis (Process)
Pareto Chart (Tool)
These two matrices assist in the process of elimination, to objectively select the best solution for the counter measure
What is the AHP and PUGH Matrix
The process of comparing the original performance to the new performance after implementation but prior to project closure.
What is Verify and Sustain
A succinct sentence which contains information such as who, what, when, where and why to describe a scenario
What is a Problem Statement
Activities that consume time, motion, resources space but are not required and do not contribute to satisfying customer requirements
What is Waste
This is the most basic cause that when fixed will prevent the problem's recurrence
What is Root Cause
The term, used to describe the slowest process in a series of processes or value stream.
What is a Bottleneck
This concept is used to make performance and abnormalities visual to provoke a reaction
What is Visual Factory
The first phase in systematically improving a process
What is the Define Phase
Safety, Legal, Engineering, and Quality requirements are all examples of what
What is Non-Value Added (But Necessary)
it's possible to learn a process or discover a root cause by repeatedly asking this question
What is Why
This process is used to eliminate and/or detect defects
What is Error Proofing
A method of documenting how work is completed
What is Standard Work
A measurable gap between current and desired performance of a process
What is a Problem, Issue or Defect
A tool used to visualize hand-offs between two or more groups, locations or processes, owners, etc.
What is a swimlane
A structured team brainstorming tool used to identify underlying factors from a single problem
What is a Fishbone Diagram
In this process improvement method, the goal is to convert internal activities to external activities
What is Setup Reduction (SMED)
A plan which clearly defines a projects deliverables, responsibilities and due dates
What is an Improvement or Implementation Plan
What is Who, What, When , Where and sometimes Why are elements to make what
Problem statement (4W's + Why)
Process Time + Idle Time =
What is Cycle Time
Which of the 7 tools of quality is used to collect live data.
What is a Check Sheet
A method to optimize operator and/or machine cycle time to maximize the resource and achieve takt
What is Line Balancing
A small scale test for an improvement concept that is reversible and can be adjusted prior to full scale implementation
What is a Pilot