Personalization
True or false: We we say "Be human and not a robot", is we should also build rapport and and celebrate success with our member
True
Managed Payments(Yes/No) : Will I see netted fees on my billing invoice?
• Yes, If the seller receives a monthly billing invoice for unpaid fees and charges, the netted fees will reflect on the seller's billing invoice as already paid.
What is OM Denver's middle initial?
T
Complete the description:
Maintain ______________ and professional tone
Positive
Managed Payments:
____________________ is when fees are automatically deducted. The seller does not need to pay these fees in a monthly invoice as they are already automatically deducted either from the sellers Available funds or deducted from the buyers payment.
Fee Netting
What is the CSAT target for UK SELL?
4.52
Complete the statement:
When we empathize we provide acknowledgment, _________________, validation and appreciation of their efforts
Reassurance
Fees for private seller:
____________________ is the lowest price at which you are willing to sell your item. You can use this as a tool to generate interest in an item by setting a low starting bid, without the risk of having to sell your item for less than you think it's worth
Reserve Price
What are the L2 Topics related to Fees that we are currently focusing?
Billing Invoice, Fees, Request a Credit and MP Invoices and Fees