New Blue
Certification goal in Learning Network
What is 100%?
The year Geek Squad was founded.
What is 1994?
5% over cost
What is employee discount?
Team that assists with order management
What is SRD?
Communications before a service call
What are Precalls?
Federal statute providing medical data privacy
What is HIPAA?
Tenure before an Agent earns their first badge
What is 18 months?
October yearly
What is Open Benefits Enrollment?
Repository for Agent knowledge
What is EDI?
Application for timesheet validation
What is TLC? (Time and Labor Center)
Bi-Annual Employee Survey
What is Blueprint?
Not "customers"
What are clients?
Provides guidance on wide variety of life topics
What is the Employee Assistance Program?
786-224-4799
What is the MOD Line?
What is 7,500 miles?
Promises made. Promises kept.
What is the 6 point pledge?
Original "Geekmobile" color
What is mint green?
Time granted upon having a child
What is child bonding leave?
What is the Repair Multi-Tool?
Orders unmanaged
What are DEFCONs?
"Careful up there", among other recommendations
What are the 5 safe behaviors?
Geek Squad's entry into the "Space Race"
What is Icarus 1?
Can withdrawal funds due to certain life events
What is 401k?
Originally called "The Watercooler"
What is Geek Squad Forums?
Template for mission debrief
What is TANG?