HUSKY
QHP
COVERED CT
Mixed Bag 1
Mixed Bag 2
100

A consumer has how long to submit the initial premium payment for HUSKY B Band 2?

What is 90 days?

100

What do you do when a consumer asks for retro termination After the 5th day ?

What is escalate the issue. Please do not complete the disenrollment. 

100

To be eligible for Covered CT Phase 2 what is the income requirement for HH of 4?

What is $46,375?

100

Someone with DACA status would qualify for coverage through AHCT, True or false ?

What is False ?

100

A consumer has an MIA issue if they have multiple of these?

What is File ID?

200

HUSKY Prenatal are for those who have no immigration/citizenship status, True or False ?

What is True?

200

What are QLE ?

What is:

  • Adoption
  • Birth
  • Marriage
  • Divorce
  • Loss of MEC (Minimum Essential Coverage)
  • Death
  • New Resident to US
  • New Resident to CT
  • Alaskan Native or American Indian
  • Pregnancy
  • Change in Immigration Status
  • Change in Income (Must have active coverage: HUSKY à QHP)
200

When did Covered CT Phase 2 come in effect ?

What is, July 1,2022

200

Once you reach me, your carrier will pay for your medical expenses at 100%?

What is Out of pocket maximum?


200

The Individual mandate is still in effect at this current date?

What is ,False stopped as of 01/01/2019.

300

HUSKY runs on a calendar year true or false ?

What is false, HUSKY runs on plan year.

300

QHP runs on Plan year True or False ?

What is false? QHP runs on a calendar year Jan-Dec.

300

What is the number that consumer's call when under covered CT call for None Emergency Medical Transportation (veyo)

What is 1-855-478-7350?

300

In what Vistio Workflow do you need to use the "Plan Enrollment Date"

What is Transaction review, if SEP was due to loss of HUSKY

300

What is a consumer supposed to do with Form 1095-A?


What is Consumers must use the 1095-A Form to complete IRS Form 8962.

400

What do you do when a consumer stating they were told by their provider that there is a third party coverage showing active ? 

What is Refer to Health Management Systems (HMS)

400

At what age does someone age out of their parents QHP?

What is up to age 26 ?


400

What is Covered CT ?

What is Created and funded by the State of Connecticut, the Covered Connecticut Program is available at no cost to those who meet the eligibility requirements. It is administered by the Connecticut Department of Social Services. Customers can enroll in the program at any time they meet eligibility requirements. 

400

A consumer must log out of their account for you to view active enrollment/CSD/and case comments. TRUE or FALSE???  

What is True ?

400

A consumer calls in and you change the last name. An EMPI pops up a message that the "demographic changes have resulted in a New or different person". You will immediately escalate as EMPI hard stop. TRUE or FALSE???

What is True ?

500

You can cancel a husky plan early without ending coverage if a consumer is on the PHE. TRUE or FALSE??

What is False ?

500

Consumer can change their carrier without a QLE, True or False?

What is False?

500

What Number does someone under the Covered CT Program call for Dental ?

What is 1-855-283-3682?

500

Can you get a dental plan without a QLE at this present time? Yes or No ?

What is No, QLE is needed otherwise you would be subject to enroll during OE.

500

What is an escalation update ?

What is checking the status on an incident a CCR cannot resolve themselves?

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