Claims
40 QC, and
age 62 or older
Retirement
How much is the standard premium for Medicare Part B in 2022?
$170.10
*BLANK* is a personal computer program that makes the job of answering calls on SSA's National 800 Number Network (N8NN) easier. *BLANK* contains decision support screens, knowledge bases, a link to the Teleservice Center Operating Guide (TSCOG) on PolicyNet, help screens, and query readers that assist N8NN agents when answering calls. It also functions with the Job Access With Speech (JAWS) software used by employees with disabilities who require assistive devices to do their jobs. What is ?
CHIP
fully insured.
if not blind, meets DIB insured status:
20/40 QCs, or
special insured status if disabled prior to age 31
disability expected to last at least 12 months from onset or result in death
disabled before FRA
has served a waiting period or is exempt from a waiting period (DI 10105.015, DI 10105.070, and DI 10105.075)
DIB
What are the names of the Enrollment Periods under Medicare?
Initial Enrollment Period, Special Enrollment Period, and General Enrollment Period
is a web-based application designed to assist you with distributing general information to the public via email or text message. What is the name of the application?
eMailer
limited income/resources, and
age 65 or older
SSIAI
John, who turned 65 in June 17,2024, is enrolled in Medicare Part A but initially refused Part B. John says he completed and mail form CMS-40B on August 4, 2024. What is the SMI effective date?
November 1, 2024
True or False
If the DISCO application is unavailable, make sure to use all available resources (Interactive Computation, SEQY, PEBES, etc) to determine insured status.
True
between age 18 but younger than 65, limited income and resources, and
disability expected
to last at least 12 months, or
end in death
SSIDI
George attained age 65 on March 5, 2022. His IEP ended June 2022. We received his request for SMI in February 2024 during the GEP. George is enrolled for SMI in March the month after we received his enrollment request. How much of a penalty is George subject to?
10%
How many minutes should you place a caller on hold before refreshing your call?
Between 1-2 minutes
parent of a fully insured deceased NH
age 62 or older
received at least 1/2 support from NH
not have married after NH's death
not entitled to a RIB or DIB greater than this benefit
PARENT
Mary attained age 65 on December 13, 2021. Her IEP ended March 2022. We received her request for SMI in March 2024 during the GEP. She is enrolled for SMI in April 2024, the month after we received her enrollment request. How much is Mary's penalty?
20%
Before disconnecting the call, you should always
Issue a closing offer of assistance