Financial Aid
What FAFSA aid year are we currently using?
2022-2023
What form will a student need to submit if their employer is submitting the LOC to WGU?
FERPA
Where will you see the exact verification requirements a student needs to submit?
Student forms site-https://wgu.studentforms.com/
What does it mean if a student is at a SAPTM status?
Student did not meet the academic requirement to be eligible for FA use
What channel do we refer to, to confirm if FAFSA is on file for the student?
RRAAREQ
What Tax Year information needs to be submitted for the current aid year?
2020 (tax info from 2 years prior)
Name a person that we would chatter to check on a student’s LOC, Voucher, or Purchase order status.
Lee Lundberg, Priya Raj or Muhammed Hasanovic
Name 2 types of verification students may be selected for.
These can include but are not limited to: Tax info; Household info; SOEP, Unusual enrollment, selective service
How long does it take for an SAP appeal to be reviewed?
5-10 business days
How do we confirm in Banner if a student’s tuition has been billed?
Check Account History and FA Criteria channels
How many days does it take for WGU to receive a student’s FAFSA once it is submitted? Up to 5 business days
(3-5 business days)
Name 3 types of 3rd party methods of payment.
Examples include LOC, Voucher, Purchase Order, Check, Authorized User Payment, State Voc Rehab
Why are we not able to see a student’s verification requirements on the student forms site?
The student did not register their SV portal @http://verifymyfafsa.com/
How do you request for an SAP Appeal to be loaded to the student’s portal?
Send a chatter to your TSC/Team cases person (differs for each team) requesting for an SAP appeal to be loaded for the student. Chatter needs to include the student’s start date and program of interest.
TSC will then submit a case to the Financial Services Team for student to be selected for a SAP appeal
What does the status ‘IG’ indicate in the student history channel?
The student is a WGU graduate
What is WGU’s FAFSA code?
033394
What needs to be included on a student’s check when submitted?
Student’s full name, student ID number (other info to include: date, payment amount, name of 3rd party)
What is the difference between SVVRFY and VRFY in the RRAREQ channel?
SVVRFY – for students to complete and submit. VRFY – for FS Dept to review and approve
What requirements are needed for an SAP appeal?
Statement and 3rd party documentation
What are the 2 types of holds that prevent a student from moving forward with the readmission process?
Financial hold (FH) and Outside Collections (OC) holds.
What does the REJ status mean? FAFSA has been rejected.
There was an attempt to submit the FAFSa but due to an error (e.g. missing signature) the FAFSA was not accepted. The correction needs to be made before resubmitting the FAFSA. Also the same as FAFSA not received.
What document will load for the student to complete as part of using private loans?
Alternative Loan Entrance Agreement (ALTENT)
Name a document in relation to default loans or selective services that isn't seen on the student's side but is associated with the verification requirements.
C-Flag
What SAP score do students need to maintain to be eligible for financial aid use?
66.67%
What are 2 reasons why we may not see tuition charged to a student’s account?
No start date in place (i.e. student is not on the roll); not yet 24-48 business hours since the student was added to the roll; system glitch