Consultant
A New Consultant's introduction process to Beautycounter
Start Counting
This product is essential for brightening
All Bright C Serum
Add an item to existing order
What is provide free shipping code?
This macro is used for US return instructions
Policy/Procedures > Warehouse > Request > Returns
The assignee for Mentor Change Requests
What is Attributions?
A Consultant is downgraded but would like to enroll again
Instruct to www.beautycounter.com/join
This makeup product contains SPF
What is the Dew Skin Tinted Moisturizer?
Action for 2nd DNR on same order
What is the client/consultant must provide new address or provide refund?
Donation request
Brand > Charity Donation Decline
The current price of BOB membership until June 30th
$19
This volume is generated from a Consultant's downline as well as their own QV
What is Business Volume?
This product contains a plant based Retinatural complex
What is Countertime products?
Information for defective/damaged product procedure
1. Lot number
2. Picture
3. Order number
This macro is used for issues regarding the carrier and delivery issues
A return is made and Product Credit is deducted
March's New for New Incentive Product? And what volume is needed?
What is Statement Maker Satin Lipstick and 500 New Volume?
This client has normal skin and no breakouts but looking for a routine. What would you recommend?
What is Countermatch products?
The exception for Pop-Up closure Host Reward assistance
What is the Consultant must be within 4 months of enrollment date and OTE -or- the Consultant is not the Host
This macro is used for Clients/Consultants wanting to update Attribution on a AR order
What is Customer Management > Auto-Replenishment Program > Attribution for Order - Client or Consultant
A Consultant/Host does not want to claim all rewards earned
What is Claim Products wanted and 'Skip Rewards' to counterfeit remaining Host Rewards?
Business Entity Update Process - Updating from Personal to Business
What is ask for the EIN number/Business name and submit to AE Leadership?
Majority of our products are made here
USA
Expiring Product Credit Reinstatement timeframe
30 days
This macro can be added on to a request if the client has a current membership but eligible for renewal
Band of Beauty > Personalized Recognition > Email > Renewal Not Yet Expired
TR01S Error Possibilities
- Multiple accounts (Terminated or Active)
- Consultant logging into Member account