Maxient Tools
This tool serves as the "core" of the case in Maxient, allowing the system to feed information about the case to other parts of the software.
The Case Resolution Form (CRF)
All of my sanctions are done!
Closed
Incident Type Tages: how many do I choose?!
One!
How can I quickly tell Jordan that he did such a great job on this case (and in life) without having to email him?
Send him a ping!
I want to see all of the IR's that were submitted over the past few days. HOW??
Incoming Reports tab on the left
You can use this tool to remind yourself of the next "touchpoint" or follow-up needed in your case.
Deadline Date/Deadline Reason
I'm applying RAP for this case.
Pending RAP
I can choose as many of these as I need to though!!
Descriptor Tags
This feature allows you to quickly upload emails, and attachments, to the EFC without having to save them and manually upload them.
Email ingestion
This feature allows you to send a letter to multiple students at once
Batch Letters
This fun area of the case serves as the "repository" of all of the files associated with the case, or the individual.
The Electronic File Cabinet (EFC)
Oh no! A Flood in Centreville! But no conduct, yay!! What do I set this case status to?
Informational - voided
This type of block prevents a student from registering for classes, but they can still get their records.
03 block
These are my SPECIFIC notes on this particular student.
Individual Notes
I got an IR! YAY! How quickly should I make this into a case?
no more than 48 business hours
I want to know where I stand with cases and turnaround times! What analytic can I run?!
Your Dashboard
Thank GOD that conduct meeting is over. Outcome letter sent, and housing probation ftw.
Pending Sanction
Why doesn't this student like my decision?! how rude. What do I tell them to do?
Ask the CD for an administrative review.
These are my quick process notes about the case.
General Notes
What access restriction should I use when creating a case?
DRL/OSC
I KNOW I've seen this student pop up before. How can I tell if they have ever been involved in a previous case?
Find Priors
This student was a witness, I am not taking judicial action.
Closed-voided
This student has not completed their sanctions, despite my outreach. How do I request a block be placed to their account?
Email drl-rr@umd.edu
In the case #202430309, the "09" represents what?
the ninth student in the case
This case is still on my overdue case list, even though its done! WHY??
delete the deadline date and reason, and save updates.