OES
Acronyms
EAP
Usage
Income
200

LIHEAP grant

What is needed to qualify for a Furnace Repair/Replacement?

200

L.I.H.E.A.P.

What is Low Income Home Energy Assistance Program?

200

File Number, Name, SSN, Phone Number and Account Number

What are the ways that you can search for a file in EAP?

200

Column that you calculate when trying to find the 12 months of usage

What is the Billed Amount?

200

Deduction taken from gross employment income

What is 20%

400

LIHEAP grant, signed furnace repair form and print out from Sno Co Assessor's office showing that they are the sole owner or other owner must be in the application.

What is required to request a Furnace Repair/Replacement?

400

S.H.E.A.P.

What is State Housing Energy Assistance Program?

400

The tab where the Utility Account number listed

What is the Home Tab?

400

There is not 12 months worth of usage possibly due to new construction.

What is backup heat usage?

400

The month we look at for income

What is the eligibility month?

600

Pellet or Wood Stoves

What type of heat sources we cannot make repairs to?

600

O.E.S.

What is Other Repairs and Services?

600

The tab where the DOB and SSN are located

What is the Household Tab?

600

Amount that results from reducing total electric costs by lowest billed month *12 

What is Annual Heat Cost?

600

The deduction taken from gross unemployment or a pension

What is 10%

800

Oil and RV

What types of furnace repairs that we can not do?"

800

H.I.F.

What is Household Information Form?

800

The tab where you enter the grant amount

What is the Outcome Tab?

800

When a client has not lived in their residence for 12 months, but there is 12 months of usage, this is what we use to calculate usage.

What is usrragate.

800

Lawn mowing, babysitting, occasional house cleaning

What are cash jobs? (no deductions)

1000

Available once every 7 years

What is an Air conditioner Unit?

1000

F.P.L.

What is Federal Poverty Level?

1000

The tab where the application status is located.

What is the Application tab?

1000

Address

What is another way to verify applicant's address?

1000

Form you use when client shows you income documents on their phone

What is I Saw form?

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