What is Crisis?
What determines whether an event becomes a crisis?
Ther person's perception and response.
Best opening question in crisis work?
How can I be helpful to you today?
Purpose of coping questions?
Highlight survival strategies and resilience.
Should you argue with suicidal clients?
No
Scaling questions measure what?
Coping progress and next steps.
Name two emotional crisis reactions.
Fear, confusion, isolation, nightmares, concentration difficulties.
Clinical stance to avoid assumptions?
Not-knowing stance.
Provide an example of a coping question.
How did you get through today?
Helpful statement with suicidal clients?
You've made it this far- how?
Follow-up if client is at a 4?
What would move you to a 5?
Trauma equals what process?
Change and adaptation.
What to attend to besides words?
Nonverbals
Coping question shift focus from what to what?
From "what is going wrong" to survival/what is going well.
Why avoid persuasion?
It increases isolation.
Scaling helps clients do what?
Identify next steps.
Maslow says to address what first?
Safety/ basic needs.
Ask what clients already tried to build what?
Resilience
How come things are not worse? This is what type of question?
Exception question.
Best approach with suicidal clients?
Empathy and curiosity.
Scaling also measures what besides coping?
Confidence and motivation.
Crisis defined by event or perception?
Perception
Reflect emotions to show what?
Empathy
Goal of coping dialogue?
Help clients see themselves as survivors.
Key strength reminder to client?
They are still here.
Scaling supports what future skill?
Planning next steps.