Business Etiquette
Doing this within 24 to 48 hours of a job interview shows appreciation and reinforces your interest in the position.
What is sending a thank-you note?
This two-word dress code typically requires slacks or skirts paired with collared shirts or blouses, omitting ties and suits.
What is business casual?
This punctuation mark should rarely, if ever, be used in professional, formal email communications.
What is an exclamation point?
This term describes the ability to hear, understand, and retain what a speaker is saying, rather than just passively listening.
What is active listening?
In Western business culture, you should always look a person here when introducing yourself or shaking hands.
What is in the eyes? (Eye contact)
This psychological concept refers to the capacity to recognize, understand, and manage your own emotions as well as others'.
What is emotional intelligence?
This card contains your name, job title, and contact info to hand out when meeting people at networking events.
What is a business card?
This phrase describes the ability to control your temper and stay calm when a customer or coworker is angry with you.
What is self-control? (Or staying calm under pressure)
This simple two-word phrase should always be used at the end of a professional email right before you sign your name.
What is "Best regards"? (Or "Thank you" / "Sincerely")
This term means taking responsibility for your actions and admitting it when you make a mistake at work.
What is accountability? (Or taking responsibility)