LMAF WAX GROUP
RETAIL
TC GIRLIES
Guest Experience
Secure Your Bag
100

HOW MANY EWC LOCATIONS DO LMAF WAX GROUP HAVE IN BATON ROUGE?

2: TOWNE CENTER & PERKINS ROWE

100

What are the 3 Different types of Ingrown Hair Serum we offer?

Regular, Brightening, Calming

100

WHICH TC GIRLY HAS A 10 YEAR GLAMMY THIS DECEMBER?

NICOLE MADONNA
100

What are the 4 main KPI's we used to measure the Guest Experience

SPT, Retail Conversion, Wax Pass Conversion, Rebook

100

When must all timecards be complete?

Every other Saturday at 6pm

200

Who are the 2 HR Reps for LMAF Wax?

Erica and Carly

200

WHICH INGREDIENT WAS RECENTLY USED IN THE NEW INGROWN HAIR CALMING SERMING IN PLACE OF CBD?

ASHWAGANDHA

200

WHICH TOWN CENTER GIRLY LOVES SALAD?

BREE

200

How does SPT help the Guest Experience?

Educating the guest on waxing as a lifestyle, complementary services, and letting them know we do head to toe body waxing. 

200

What is needed for Orange and Red Level Waxers to get the quarterly bonus?

1.55 SPT & 18% RC for the Quarter

300

What is the name of our District Manager

Brandi maze

300

What are 3 products all First Time Guest should be introduced to

Wash, IGH Treatment, Exfoliator

300

Which 2 TC Girlies graduated from the same school within a year of each other?

Amaya and Tish - Zachary High School

300

What are the 2 different ways that Guest can earn EWC points?

Rebooking and Referring New Guest

300

What should a WS be on the lookout for on their schedule to ensure they get their full SPT credit?

Add on:

Add on: Lip, Add on: Brow

400

Who are our franchise owners?

Michelle & Pavan

400

What is the signature scent in the Get Smooth line?

Bergamot, Dragon Fruit, Tropical Florals, Nutty Cocoa

400

Which 2 sets of TC Girlies have the same birthday?

Heaven and Nyla - May 17th

Bree & Ebony - November 29th

400

How do Wax Pass's help the Guest Experience?

Helping guest save money and be consistent

400

How many hours of PTO are you allowed to rollover every year?

24

500

WHAT STATES ARE LMAF WAX GROUPS CENTERS LOCATED IN?

LOUISIANA, MISSISSIPPI, ALABAMA, TENNESSEE, FLORIDA

500

What does the new Whipped Berry Body Balm do in addition to slowing down hair regrowth and moisturizing?

Firms the Skin

500

Which 2 TC Girlies are recently engaged

Amaris & Nicole

500

What does F.A.R stand for

Follow Up, After Care, Relationship Building

500

What is the minimum Rebook% needed to get a Rebook Bonus?

65%

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