Internet & Web Navigation Basics
Business Software Applications
Professional Communication & Networking
Technological Innovation & Manufacturing
100

Which of the following is the primary computer-system tool used to input data?

A) classifying

B) highlighting

C) sorting

D) bookmarking

bookmarking

100

Why businesses often use spreadsheet software programs?

A) review personnel records

B) to analyze their operating expenses

C) review technical reports

D) review advertising plans

to analyze their operating expenses

100

What is technology that links employees who work in different locations and allows them to access the same business information?

A) network

B) structure

C) modem

D) line

network

100

Which of the following is an example of a business using technology to improve the efficiency of its salespeople?

a) Providing laptop computers

b) Accepting debit transactions  

c) Providing ATM machines  

d) Installing video catalogs

Providing laptop computers

200

The scope of the Internet can be described as

A) regional.

B) secure.

C) worldwide.

D) proprietary.

worldwide

200

Which of the following types of software programs would an employee use to prepare a form letter informing the company's clients of a change in product pricing?

A) Word processing

B) Spreadsheet

C) Presentation

D) Database


Word processing

200

If Joe wants to respond to an email message that he received from Natalie, he should first click on the __________ key.

A) forward

B) reply

C) send

D) import

reply

200

An automobile manufacturer is considering adding a sport utility vehicle to its product line. What technology would allow the company to experiment with different styles, features, and sizes of the new product without investing large amounts of money or time?  


a) Computer-aided design  

b) Computer-assisted manufacturing  

c) Data processing  

d) Artificial intelligence

Computer-aided design

300

Internet Explorer is an example of __________ software.

A) bookmark

B) browser

C) computer server

D) cookie

browser

300

Which of the following is one way that businesses use database software programs?

A) To design company stationery

B) To track operating expenses

C) To prepare annual reports

D) To maintain customer lists

D) To maintain customer lists

300

Which of the following is a way in which technology has changed the way businesses operate?

A) Employees are sometimes able to telecommute.  

B) Productivity has decreased, and costs have increased.  

C) Entering new and foreign markets has become more complex.  

D) The nature of marketing has remained relatively the same.

Employees are sometimes able to telecommunicate

300

Which of the following is not considered a technological innovation?  

a)The weather

b)The wheel

c)The Internet

d)The cell phone

a)The weather

400

What are Microsoft Windows, Linux, and Mac OS X are examples of?

A) operating systems

B) computers

C) Internet providers

D) anti-virus software

operating systems

400

What type of software stores information about customers?

A) Database

B) Presentation

C) Word processing

D) Intranet

Databases

400

Patrick emails a newsletter attachment to 255 of his clients once a month. How can Patrick reduce the need to enter each client's individual email address in the email message header every time he sends out the newsletter?  

A) Delete old contact information

B) Flag the message

C) Use the copy/paste application

D) Create a distribution list


Create a distribution list

400

What is it when computers direct robots and other machines to do specific tasks in a technology?

a)computer-aided manufacturing.

b)computer-aided design.

c)Internet telephony.

d)virtual training.

a)computer-aided manufacturing.

500

Natalie is a research associate for a marketing-research firm who spends a lot of her time on the Internet obtaining various types of business information. Natalie can save time and easily return to websites that she frequently visits by using the __________ tool on her Internet browser.

A) Software

B) Printer

C) Keyboard

D) Hardware

keyboard
500

One reason why businesses develop and use information systems is to help with the...

A) public relations effort.

B) decision-making process.

C) internal communication plan.

D) new recruitment system.

decision-making process

500

When writing email messages, employees should remember that emails

A) take a long time to prepare.

B) can be forwarded to others.

C) are formal correspondence.

D) are private conversations.

can be forwarded to others

500

What is the biggest impact of technology on the computer industry?

a) Technology is not related to the computer industry.

b) Technology eliminated the computer industry.

c) Technology changed the computer industry.

d) Technology created the computer industry.

d) Technology created the computer industry.

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