Fiber
AIA
Firstnet
CRU
PROMOS
100

A customer who games, streams and has security cameras ask you what speed is the best for them. What is the recommendation?

Internet 1 gig 

100

Explain to a customer how AIA installation works.

Best explanation gets the points

100

Who are your primary users? 3 categories 

Police, Fire, and EMT

100

What is a Sole proprietor? 

Sole proprietor is a business that is ran under a social rather than a Tax ID

100

What are the trade-in promos for apple?

$350 

$500 (for value)

$830 

$1,100

200

What is the name of the app used to personalized your home internet?

Smart Home Manger App

200

How much is AIA with AP&P but without converge?

$60/mo

200

What is a great discovery question to uncover FirstNet opportunities?

What do you do for work?

200

What makes a CRU a True CRU account?

True CRU means the account credit is ran under a Tax ID

200

What are the trade in promos for Samsung?

$500

$900

$1,100

300

What are the normal pricing for each speed with AP/P discount and without converge?

100mbps = $45, 300mbps = $55, 500mbps = $65, 1gig = $80, 2gig = $125, 5gig = $155

300

AIA connects to this type of network!

AT&T 5G network

300

What is the difference between a primary vs a secondary first responder?

Primary is the people who are first on scene 

secondary is the supporting team of your primary responders

300

What feature available for CRU and Firstnet account holders that allows them to track company trucks records?


AT&T Fleet Program

300

How long does the $15/mo for HTP with fiber 1 gig stay?

6 months

400

How much is the All-Fi pro for 1gig and below?

$25/mo

400

What is the upload and download speeds of AIA?

8-30 mbps upload

90-300 Mbps download

400

What is considered a valid form of proof of eligibility?

signed letterhead

paystub 

license or certificate 


400

What is a Turn Key?

Turn Key is additional promos for any True CRU account with 10+ lines

400

How much is the business smartphone activation credit?

$360 

$10/mo

500

What are the 7 speeds for fiber?

100, 300, 500, 1 gig, 2 gigs, 5 gigs

500

 How long until customer is charged for the first month’s bill?

7 days

500

When network resources are limited, this feature can reallocate resources to FirstNet users when necessary.

Preemption 

500

What are the 4 plans?

standard 3.0

advance 3.0

premium 3.0

Premium 3.0 w turbo


500

How much is the rewards card for new FirstNet lines activating a new smartphone?

$300

M
e
n
u