What money incoming into individual accounts doesn't count towards any promotions or referral rewards?
Promo payouts, referral credits or GWCS!
What kind of prepaid card is our WS Chequing account associated with?
Mastercard
What is the management fee for a standard core client?
0.5%
What is DIY's client facing name?
Trade
If a client registers for a promo and in Atlas we see 'BDR' - do we cut a PRR JIRA for that or adjust via Promotion Adjustment in SF?
Promotion Adjustment in SF
What is the current interest rate for Generation clients?
2.25%
SMOP - is this a managed account type by definition, or DIY?
DIY!
True or False - We support ETFs listed on the BATS exchange
How many days does a deposit vs an institutional transfer have to land in order to still be eligible for a promo?
5 days vs 90 days
True or false: it's possible to get chequing cards for joint accounts?
False - unless there's a glitch, thanks Laurie
How long does an internal transfer take between managed accounts?
5-7 BD
What two accounts can be used for Margin collateral
TFSA and Non-Reg
A client sends a referral link to their spouse. The spouse signs up, funds $100, and qualifies. However, the referring client only has $75 of externally funded assets at Wealthsimple. What happens?
What is the referee can qualify, but the referrer is not eligible for the referral bonus until they meet the minimum eligibility requirements.
True or false - the 'Spend' tag in Atlas indicates which chequing account is associated with their prepaid mastercard - this can be switched at any point, however often, to ensure client's can use any of their chequing accounts
True or false - Holding accounts earn interest
False
What account type was only made DIY eligible in 2025?
RESP
The contributor of a Spousal RRSP transfers in $140,000 under a promotion - who gets the $$ - the contributor or their spouse?
The Spouse aka the Annuitant
Can you send a wire in USD from a Business Chequing account?
No! CAD only
True or False - You can catch up for 3 years worth of contributions every calendar year for RESP Contributions
False! It's catch up 1 year for every calendar year
What are the requirements for an ETF to be supported on Trade?