A manager redesigns the return process after noticing customers are frustrated with the number of steps required.
Customer Obsession
This state is known as the 'Sunshine State'
Florida
This sitcom features a paper company in Scranton, Pennsylvania, and is based on a British show of the same name.
The Office
This Italian dish consists of flat dough topped with sauce, cheese, and various toppings.
Pizza
This is the hardest natural substance on Earth
Diamonds
A team lead notices their team's documentation is 'fine' but rewrites it to be best-in-class and sets new standards for the org.
Insist on the Highest Standards
This is the smallest state by area
Rhode Island
This 1994 Quentin Tarantino film tells its story out of chronological order and features a famous dance scene between John Travolta and Uma Thurman.
Pulp Fiction
Wasabi, nori, and soy sauce are commonly served with this Japanese dish.
Sushi
In chess, this piece can only move diagonally
The Bishop
A director actively seeks out opinions from junior team members and changes their initial plan after hearing a better approach
Are Right, A Lot
This state's capital is Frankfort, and it's famous for it's horse racing
Kentucky
This animated TV show has been on the air since 1989, making it the longest-running American primetime scripted series.
The Simpsons
This French cooking term means to cook food quickly in a small amount of fat over high heat.
Saute
This board game, originally called 'The Landlord's Game,' was designed to teach players about the dangers of one business controlling everything.
Monopoly
A team delivers a new feature without requesting additional headcount or budget by repurposing existing tools creatively.
Frugality
This state is the only one whose name has one syllable.
Maine
This streaming series follows a chess prodigy named Beth Harmon through her rise in the 1960s chess world while battling addiction.
This high-end spice, harvested from crocus flowers, is the most expensive spice in the world by weight
Saffron
This is the only country in the world that has a non-rectangular flag
Nepal
An engineer pushes back on a VP's proposed architecture in a meeting, explains their concerns clearly, but once the team decides to move forward, they fully support the execution.
Have Backbone; Disagree and Commit
This state's borders are defined entirely by natural features, rivers and a lake, and it touches no ocean coastline despite being one of the original 13 colonies.
Pennsylvania
This movie almost never came out because an animator accidentally ran a command that deleted 90% of the moive. Luckilly one worker had a backup on his home computer.
Toy Story 2
This high-end Japanese beef, known for extreme marbling, comes from cattle that are massaged and fed a special diet in the Hyōgo Prefecture.
Kobe Beef
This word is the longest in the English language that can be typed using only the top row of a standard QWERTY keyboard.
Typewriter