Describe East Sideline Seats
These seats feature a climate-controlled club where food and beverages are available for purchase.
Private East Sideline Club entrance
East 114 to East 118
What are the most affordable sections in Prime Reserved?
Endline Sections 104 to 109
What gathering space features the Five Boroughs Food Hall?
Paze City Square
What holds the source of truth for inventory?
Archtics
Who is Marcus Samuelsson
Celebrity Chef behind the burger - Chief Burger Officer in EP - will help break those concessions to life conceptually - big advocate of Club
What is the Centerline Club?
This all-inclusive club features midfield seating with access to both the Centerline Lounge and West Sideline Club.
W135 to W137
What sections are Penalty Box Preferred?
113 and 119
NYCFC Warms up on this side of the stadium
North Side
What should be done before all Member Pre-Calls?
1. Check SF Notes
2. Review current seating locations
3. How long been member
What section has the Away Team Tunnel?
Section 104
This premium seating product includes all-inclusive food and beverages and starts at $6K Per Seat
West Sideline Seating
What section is closest to NYCFC Team Tunnel?
Section 129
Name two sections in Prime Reserved that have the benefit of Substitute players warming up in front of them during the match?
Section 101
Section 131
Explain our virtual sales appointment strategy in less than 1 minute
Flipping between C1, 3D to mimic the stations within EC and being smooth with technology
Where is the Team Store and how do you get there?
Enter Cube, far left side to get to the team store when you first enter
Name 3 specific benefits of being a premium season ticket holder in EP
What are the differences between season ticket benefits and Etihad Park+ benefits?
These are the season ticket benefits:
Apple TV Subscription
10% Merchandise Discount (online store)
NYCFC 2 Ticket Access
General email and/or Chat Support
Away Ticket Access at FV
Ticket Buy Back Program (TBD)
Full Season Parking Pass for Purchase (TBD)
Match Day Videoboard Message
What is so cool about the Cube?
You have 5 minutes in the reception room with no previous dialogue - what questions do you ask?
How much time do you have?
What excites you most about Etihad Park?
How much do you know about our EP Phases of Sales
Explain Phases 1-4 for Premium
Phase 5 for Prime Reserved, etc.
Set agenda based on the account
Have they been through previous phases?
Where do they have seats now and why?
Utilization in EP
What are the F&B offerings within Etihad Park on matchday?
1. Same 3 Concessions in each Stadium neighborhood
2. 10 Local Businesses in Paze City Square
3. Upscale All-Inclusive F&B in all premium but East
SELL ME THIS SEAT!
A client wants the most exclusive hospitality experience and to be only feet from the players. Recommend the best product and explain why.
ANSWER:
Tunnel Club products (Gatsby, Tunnel Seats, or Pitchside Seating). Answers Vary
SELL ME THIS SEAT!
Wants to be close to action - enjoys corner kicks but prefers more sideline view
Answers may vary
SELL ME THIS SEAT
Player engagement is most important!
Founding Member in Section 110 - family of 4, 2 kids
Sections 129-130
SELL ME THE BEST 2 Seats in Prime Reserved!
Answer varies - needs to provide convincing dialogue to support their decision
Give me three talking points about the sustainability of Etihad Park