Qualities of a Leader
Name the 3 learning styles how someone will retain information
What is:
Auditory Learners Prefer: (Learn by listening and speaking)
Visual Learners Prefer: (Learn by reading or seeing pictures)
Kinesthetic (Tactile) Learners Prefer: (Learn by touching or doing)
How many times should the label be checked before each and every med pass
3
Goals of learning
What is:
Adult Learners are goal oriented. They appreciate a training experience that addresses clearly stated learning points.
Adult Learners expect to be treated with respect.
Adult Learners expect to receive valid information. Make sure that your material is accurate and up to date.
Adult Learners value time. They expect trainings to be well planned and to make efficient use of time.
When does medication count occur.
beginning and end of each shift or when someone takes control of the med keys
What are some Training Methods
E-learning
Hands-on training
Coaching/mentoring
Collaboration
Role-playing
who can reorder meds when needed
anyone who is trained with the Med Admin class
What are some ways to provide feedback
Be Specific and Objective: Focus on concrete behaviors rather than subjective judgments or character flaws.
Be Timely and Future-Focused: Address issues close to the event to allow for immediate improvement, rather than waiting for formal reviews.
"Challenge with Love": Approach feedback with genuine care for the individual's development, balancing constructive, sometimes hard, feedback with encouragement.
Provide Actionable Solutions: Guide the employee on how to improve, rather than just pointing out what was wrong.
When meds are delivered to the program, what is the proper process for managing the delivery and security of those meds
receiving person signs for the meds and needs to add to count sheet, making sure all meds on the packing list are in the container and lock/secure meds in the person's med drawer/cabinet/closet
What This Will Feedback and Coaching Help With
Better care for our members, increase communication to MCO’s, guardians, families
Retention of team members and building a solid team, accountability
Team members feeling supported and increase morale, willingness to communicate
Creating a positive work environment vs. a toxic one by setting and sticking to expectations that have been set-consistency in all the communities
Could help reduce medication errors by increasing oversight and monitoring
Improving leadership skills in healthcare requires focusing on effective communication, active listening, building trust, and adopting a patient-centered, empathetic approach.
who prints consultation form, MAR and when and why
Consultation form for every doctor appointment, signed, dated and box is checked
At the beginning of the month, paper MAR to be used if Therap is down, but add information to e-MAR once it is back up