Stage 1
Stage 2
Stage 3
Stage 4
Stage 5
100

To complete FM Form and move on to Stage 2 you must:

  • Fill in all 19 Required Fields.
100

What portal does the prospect use to begin and complete the RFP process?

: TPP (TriNet Proposal Portal)

100

What three approvals are you waiting on during the beginning of Stage 3?

  • Health Plan Pricing (HPP)
  • Workers' Compensation (WC)
  • Pricing Approval
100

Before scheduling the proposal call, which teams should you schedule a pre-call with if they are involved in the deal?

GEBC and Deal Team

100

Which team is primarily responsible for completing Contract Entry?

 Transition Support Services (TSS)

200

What to do before the FM?

  • Identify competitor(s) and anticipate the elements of their strategy.
  • Complete the Required FM Prep Form.
200

A Sales Associate case is automatically opened after a prospect first logs into TPP if they have at least how many WSEs?

10 WSEs

200

If a deal has 50+ full-time WSEs and currently offers medical coverage, approval of this pricing review automatically opens a case with the GEBC team.

What is Health Plan Pricing (HPP) Approval?

200

Name two pieces of documentation that should be included in the proposal package.

  • BSS
  • VROI
  • Proposal
  • Competitive Analysis Document
200

What are the two First Impression (FI) calls that must be scheduled during this stage?

  • FI Prep Call
  • FI Welcome Call
300

What to do during the FM?

Confirm the decision-maker(s).

Provide an overview of TriNet's Value Proposition

Set expectations with the prospect with regard to their next steps and the expected timeline.

300

What are the prospect's final two responsibilities before the RFP is submitted in TPP?

 Attest and submit the RFP.

300

If Workers' Compensation is not approved, what are the two options available to the prospect?

  • Resubmit for review
  • Carve out Workers' Compensation
300

What must be completed before a TSR can be generated?

A PSE Demo must be completed (unless the opportunity qualifies for an exception).

300

What are the three major client responsibilities during Customer Set-Up Site (CSS) completion?

  • Work with TSS to set up CSS
  • Complete WSE Upload and submit to TSS
  • Complete I-9 Forms within 3 days of Live Date
400

After the First Meeting is complete you should be able to:

  • Identify buying reasons and/or pain points
  • Start VROI Collection
  • Identify opportunity for Alliance Partnerships
  • Input FM Completion Date
  • Qualify or Disqualify the prospect
400

Name the three required Opportunity fields that must be completed before the Sales Associate can approve and submit the RFP.

  • Competition
  • Incumbent Vendor
  • Primary Proposal Initiated Date
400

What four deliverables may the Deal Team create as part of the Client Closing Packet (CCP)?

  • Benefit Strategy Solution (BSS)
  • ROI Output
  • Proposal
  • Competitive Analysis Document
400

After receiving verbal approval from the prospect, what three tax-related documents or programs must be verified or requested before moving forward?

FICA, FUTA, and SUTA documentation (SAWB/SUTA Credit as applicable).

400

What four activities is TSS responsible for during CSS completion?

  • Set up and complete CSS/BSS
  • Check I-9 Forms
  • Conduct Platform Training
  • Complete New Employee Orientation (NEO), if applicable
500

If an SDR sets up the First Meeting (FM):

Look at the "Lead Additional Information" Pane to view their notes

500

A Transition Strategy Consultant (TSC) case is automatically opened when a prospect has at least how many WSEs?

: 100 WSEs

500

: When an opportunity becomes more certain to close, what should the TriNet Forecast Category field be changed to?

Best Case

500

What is the single required action that automatically moves an opportunity from Stage 4 to Stage 5?

Submit a Sales Support Case with the reason "Contract Audit/Entry."

500

Who is responsible for generating the Engageware link for the FI Welcome Call?

 Transition Support Services (TSS) or Transition Strategy Consultant (TSC), if involved.

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