Trivia
What Movie is known for the Quote - " Im the King of the World"?
Titanic
If an agent calls in wanting to quote new business for HCI what should we advise after using the quote qualifier?
The capacity in this zip code is currently full
An agent calls in and is requesting a quote to schedule the Policyholder’s grand piano. Would we be able to assist with the quote for any of our carriers?
No, we do not schedule items
Which one of Exzeo’s carriers has a BBB stability rating from Kroll Bond Rating Agency (KBRA) as well as “A Exceptional” rating with Demotech?
Apex Star
In the event the Harmony FNOL portal is down, how can you file a claim?
Use the Quick FNOL system
Who gave the Staute of Liberty to the United States?
France
Which one of our carriers is/are open for new business in New Jersey?
TypTap
Which policy types are offered for Praxis policies?
(Must provide all policy types for points)
HO3 & HW2
For HCI policies, what are the only items that can be updated on a Citizen’s term 1 policy?
PH phone number and email address
When filing an FNOL COR claim you notice the date of loss is not given. What date should be used for the date of loss?
The reported date (date the document is received)
Cacio e pepe is a staple of what Italian City cuisine?
Rome
Quote Error- New Jersey Quote: An agent calls regarding a quote with a Coverage A limit that is outside the system range. What is the appropriate action to take?
Advise the agent to submit an RCE to the carrier specific CS email for review
In what section is the Bravo information located in Exzeo SharePoint?
Employee Resources
When a Policyholder calls in what are the 3 things we should be verifying on a policy in addition to the NI and the property address?
(Must provide all correct answers for points)
PH mailing address, phone number, and email address
Our policyholder’s condo-unit caused water damage to four neighboring units and all four neighbors call to file a property liability claim. How many claims should be filed?
One (one property liability claim for all claimants involved)
What is the name of the Ken's Newly branded hours in Barbie Land after he takes over the patriarchy?
The Mojo Dojo Casa House
What Carriers are open for new business? All carriers must be provided to receive points)
CORE, Praxis, Tailrow, and TypTap
You have received a document from a lienholder and the letter states that the property may be vacant. The current case type in Mercury is “Lienholder”. What should the case type be updated to?
Occupancy
What are the acceptable abbreviations for the following words?
1. As their interests may appear 2. Cancellation 3. Received
4. Certificate
1. ATIMA
2. Cxl
3. Rec’d
4. Cert
A policyholder has called in to file a claim due to an internal water leak and has advised the cause is a ruptured cast iron pipe inside the wall. They have confirmed there is no mold. What is the loss type and is mitigation offered?
Sewer Back-Up and No mitigation
Which movie was incorrectly announced as the winner of Best Picture at the 2017 Academy awards during one of the greatest Oscars flubs of all time?
La La Land (Moonlight actual winner)
What type of properties are ineligible for coverage under TypTap & Tailrow? (Hint: there are 3 all property types must be provided to receive the points.)
Condominiums, multi-family units, duplexes
What is the renewal period for a policy in Florida for Harmony and SAMs?
(Must provide both correct answers for points
Harmony- 50 days, SAMs- 45 days
Currently how many CSR’s are HCPCI employees and how many are Harmony employees?
Trick question – 0-We are all Exzeo! :)
Who can file a CORE (Condo owners reciprocal exchange) commercial claim?
BOR -Broker (agent) of record , Property Manager, or member of the board