DLX
Define DLX
What is Cloud-based, end-to-end Fixed Ops Management System (Service Workflow Platform)?
Primary Message Of T2D:
What is turn automated customer communications into revenue?
Define Rapid Recon
What is providing reconditioning and workflow solutions for the automotive industry?
TCC allows advisors to do what:
What is spend more time on customers/drive revenue?
Define Dealer Pay
What is a one-size-fits-all payment platforms that work in sales, service, and F & I. This was made by dealers for dealerships to modernize payment systems?
Competitors of DLX
What is Xtime, Dealer FX, myKaarma?
Key Benefits of SLEA:
Fast accurate vehicle scan, Real-time wireless vehicle data transfer, Immediate DTC & Recall alerts.
What does RR do
What is manages the entire used car reconditioning process in one workflow?
What is CSI,retention and revenue opportunities through equity and upgrade intelligence?
Where is DP Support team
What is US?
What is added to make DLX -> DLX SSP
Text2Drive
The amount of customizable messages T2D sends in a lifecycle
What is 18?
Rapid Recon increases what:
What is T2L?
What is TCC
What is Software that reduces the workload on advisors and BDC teams by centralizing scheduling, lane write-up, payments, recalls, and communication?
ROI of Dealer pay
What is:
75-100% Reduction with surcharge Program
10-20 hours/month saved on manual tasks
Faster checkouts (10 seconds per transaction)
Built in Fraud & Chargeback protection
Real time reconciliation-ready reporting ?
Key benefits if DLX
What is Capacity Managed Service Scheduler, Tablet or Phone walkaround, Mobile Scheduling, Follow-up, E-Approvals, Signature Capture, Interactive MultiPoint Inspections, Mobile Payment?
Pain points to look for when selling SLEA
What is unengaged Service Advisors, Low customer engagement / incorrect expectation setting?
ROI in RR
What is:
-Online holding cost calculator
-Online gross profit calculator -dealer success stories in T2L
Feature that enhances customer interaction
What is AI Digital Voice Assistant?
Payment information uploads where?
What is the DMS?
Average ticket resolution time for DLX
What is 2 hours?
Competitive advantage of SLEA
What is produces reports in under 10 seconds compared to other tools that take 60 seconds?
RR Wedge Products
What is VINsight, Engage, Rapid Window Stickers?
What to focus on with TCC
What is the focus on the range of groups we work with and the ability to tailor to dealership needs?
Which departments does this work for and what do the terminals look like:
What is sales, service, and F & I and what are wireless terminals?