Shopping &services
What did the customer buy to help with a bad cough or sore throat?
A box of throat lozenges.
What was the name of the competition where you can't say yes or no?
Yes/ No competition
What disaster did Susan Fisher-Diaz survive?
A fire
In Unit 15, Frankie Corona went to the Army Recruiting Office. What job did he actually want there?
He wanted to be a soldier (not a janitor).
Quote: «Ooh! What did you put in these suitcases? Rocks?»
Question: Who said this and why?
Mike said it to Kim at the airport. Her suitcases were too heavy for him to carry.
Maria-Donna is a superstar and very rich. Which expensive car did she choose to take to the recording studio?
The stretch limo.
What was the name of the woman who could not drink her coffee?
Kim
Why didn't Susan use the elevator during the fire?
It wasn't working, and the stairs were full of smoke.
In Unit 17, why does Robbie want to study computer programming?
Because he lost his job last month and wants to find a new one.
Quote: «No, no, no, Gary! I don't want you. [...] I want Marvin, and I want him right away.»
Question: Who said this and what is her job?
Maria-Donna (Ms. Baloney). She is a rich superstar / singer.
Why did the customer in the restaurant want to speak to the manager?
Because the vegetables were not fresh.
What was the name of the detergent?
Fizz
How did Linda Reed escape from the volcano eruption?
She ran to the harbor and got on a cruise ship.
How much does the computer programming course cost for Robbie?
$2,500
Quote: «Wash your hair! Why didn't you call me?»
Question: Who is the speaker and why is he angry?
Randy. He is angry because Vicki didn't come to their date and used washing her hair as an excuse.
In the drugstore, how much change did the customer get back after paying with a fifty-dollar bill?
"out of fifty".
Who was a customer officer in Europe?
Latka
During the earthquake, why did Richard and his wife survive?
They were under the table when the ceiling fell in.
In Unit 17, why doesn't Jim want to join the International Sales Division, even though he speaks Spanish?
He doesn't want to travel to Latin America, and he has a bad back.
Quote: «...he's over sixty! — I know, but she loves him.»
Question: Who are they talking about and what is his profession?
They are talking about Marc McIntosh, who is a famous actor. (The 17-year-old sister of Kim wants to marry him).
Look at the dialogue about the perfume "Roseanne". How did the woman get it?
It was a present (a gift).
What were the names of the three cars that Miss Baloney has?
The stretch limo, the Rolls-Royce, the Ferrari.
Put these events from Susan's story in order: Smoke on the stairs – Fire alarm – Helicopter rescue – Roof.
1. Fire alarm → 2. Smoke on the stairs → 3. Roof → 4. Helicopter rescue.
In Unit 28, how much money did John Patrick O'Brien win at the Montvale racetrack?
$50,000
Quote: «Stand up. Stand up straight, Corona. Now, march! Left, right, left...»
Question: Who said this and what just happened to Frankie Corona?
The Sergeant said it. Frankie Corona had just signed the papers and joined the army.