This item must always be placed within the resident’s reach.
call bell
Name one possible shift that an externship student may work.
7:00 a.m.–3:00 p.m., 12:00 p.m.–8:00 p.m., or 11:00 p.m.–7:00 a.m.
This should be completed every day to identify changes in a resident’s condition.
daily skin check
Before entering a resident’s room, students should perform these two actions.
knocking and introducing yourself
This vague phrase should not be used alone during an interview
“I provide proper care”
Name two resident needs that should be addressed promptly to help prevent falls.
toileting, thirst, hunger, repositioning, activity, engagement, emotional attention, or reassurance
Students are permitted to use this type of equipment when transferring residents.
is a mechanical lift
Name two care activities during which students should observe the resident’s skin.
oileting, showering, dressing, or repositioning
Fear, resistance, hitting, kicking, and spitting should be understood as this.
behavioural expressions or reactions rather than intentional harm
Name two things a student should explain when describing the care they provide.
what they observe, the steps they follow, why they choose an approach, how they maintain dignity, how they ensure safety, and how they respond to behaviours
These areas should remain free from clutter, equipment, and other hazards.
are pathways and walking areas
This is the required number of trained caregivers for resident transfers.
two people
Students should follow this posted instruction when repositioning a resident.
is the resident’s logo or care instruction posted in their room
This type of voice should be used when communicating with a resident who has dementia.
is a calm, caring, and respectful tone
This means treating the resident as a person with individual needs, choices, and preferences.
is person-centred or resident-centred care
This is the first thing a student should do when a resident falls.
is stay with the resident and immediately notify the nurse
These people are not permitted to assist students with resident transfers.
Who are powers of attorney, family members, or companions
Name four skin changes that must be reported.
redness, skin tears, bruising, swelling, warmth, moisture-associated damage, or unusual changes
What should a student do when a resident becomes increasingly upset or aggressive?
stop the task, step away if safe, allow the resident time to calm down, reset the approach, try again later, and report the behaviour to the RPN
Name four ways a student can protect a resident’s dignity during personal care.
closing the door or curtain, covering the resident, explaining each step, asking permission, offering choices, speaking respectfully, maintaining privacy, and encouraging independence
Name four actions a student should take after a resident has fallen.
do not move the resident, do not place a pillow under their head, stay and reassure them, secure the area, provide privacy, and report immediately to the nurse
Explain the main safety philosophy students must follow during transfers.
always working in pairs, checking the resident’s transfer instructions, using the correct equipment, communicating clearly, and never rushing or attempting the transfer alone?
Describe how a student should safely reposition a resident.
checking the resident’s care instructions, explaining the procedure, using proper body mechanics and equipment, working with another staff member when required, protecting the resident’s skin, moving gently, and reporting concerns
Demonstrate a resident-centred approach when a resident refuses morning care.
emain calm, acknowledge the resident’s feelings, explain the care step by step, offer choices, avoid arguing or rushing, respect the refusal, try again later, and report ongoing concerns
Instead of saying, “I provide proper care,” give a detailed interview answer describing how you safely complete morning care.
“I knock, introduce myself, explain the care and ask for consent. I review the resident’s care plan, offer choices, gather supplies and maintain privacy. During care, I observe the resident’s skin and condition, use safe techniques and encourage independence. I communicate calmly, protect their dignity and report any changes or concerns to the nurse.”