Business Department
What is the deadline for approving timesheets?
All timesheets must be approved by Monday at 1:00pm to ensure everyone's paychecks go out on time.
What information do you include on the second page of the Maintenance Prevention Sheet?
Any repairs that the ARC completes, not something that maintenance can do.
An employee submits a PTO request, but it's still listed as " Pending" the day before their planned vacation. They decide to take the day off anyway because they submitted the request two weeks ago. According to company policy, is this considered approved leave?
No, PTO is not approved until it has been officially authorized through the company's approval process.
How long should you wait for a return call from the nurse/ on call nurse.
10 minutes and call again. After the 2nd time call Starting Point.
Name 5 things when to complete a GER or Incident Report.
When are resident and house receipts due?
Receipts must be turned in on the 1st and the 15th of every month. House receipts are to be turned in with the Log Sheet.
As the last person leaving the home what are the 2 things that staff should make sure are completed?
All appliances should be turned off
All doors should be locked.
An employee notices their direct deposit didn't go through because they recently changed bank accounts but forgot to update their information. Who is responsible for ensuring payroll information is current?
The employee is responsible for notifying HR and updating their payroll information before payroll deadlines.
Before going on an appointment what should be printed and what is the timeline to turn it in to nursing department.
Consultation Form
As leadership what needs to be checked daily.
Check documentation daily, including residents’ goals and behavioral logs.
Check MARs daily and initial under the PRN area.
Read daily T-logs and add comments as needed.
How can I check my house credit card balance?
Call the 1-800 number on the back of your card, enter your card number, and follow the prompts:
- Option 2: Outstanding balance ( current charges)
- Option 3 : Remaining available credit
What 3 oversight committees look at the Monthly Reports that you turn in opn the 5th of every month?
ARC
COA
SHFB
A supervisor wants to interview a candidate they know personally, but asked HR to skip the standard hiring process to save time. What should HR do?
HR should ensure the candidate goes through the same hiring process as all other applicants to maintain fairness, consistency, and compliance with company policy.
How many points are the following:
Medication Error
Documentation Error
Medication Error 2 points per medication
Documentation Error 1 point per medication
What is turn in by the 5th of every month to be submitted to the ARC
Management Report
If a resident doesn't have a " spend-down," does that mean they don't have any spending money?
No, not at all! A "spend-down" is simple the surplus over the threshold a resident must stay inder to protect their benefits. It has nothing to do with their daily pocket money.
If you lose power in an outlet or the HVAC thermostat goes blank, what should you check first?
Breaker Box
An employee reports a concern about workplace behavior but asks HR not to tell anyone. What is HR's most appropriate response?
HR should respect confidentiality as much as possible. Explain the information may need to be shared with those involved in investigation or resolving the concerns.
How often all medications should be check?
2x a week Tuesdays and Thursdays
WHAT IS ACTIVE TREATMENT?
WHY IS IT IMPORTANT?
means providing ongoing, purposeful support to help a person learn, maintain, or improve skills and become as independent as possible.
What does it mean when the house credit cards hit" 95%"?
All of our house cards operate under a single shared limit. Once our collective spending hits 95% of the limit, all cards are automatically frozen as a safety measure. They will remained locked until the balance is paid on the 15th of the month.
Why is it important that staff sit with the residents during mealtime?
If they begin to choke, what are the 2 steps in the Heimlich maneuver?
To ensure they eat slowly and do not choke.
5 back blows and 5 upper thrusts.
Two employee request the same vacation week, but approving both would leave the department short-staffed. What factors should be considered before approving the requests?
Approval should follow company policy, considering business needs, staffing requirements, and any established PTO approval guidelines ( seniority, first-come-first served, or manager discretion, company policy).
Where should all vitals, blood glucose , etc be record under.
Therap Health Tab
What is the golden rule?
Treat others the way you want to be treated.”