Teambuilding
Forming, Storming, Norming and Performing
What are the four stages of team growth?
_____ ______ is the purposeful act of observing a problem and deciding to solve it.
The process of thinking carefully about a subject or idea without allowing feelings or opinions to affect your judgement.
What is critical thinking?
The act of ____ ____ will identify objectives and goals, provide a roadmap for achieving them, link tasks to standards and the unit mission, and minimize confusion and stress.
What is establishing expectations?
Unfreezing, changing and refreezing.
What is Lewin's Change Management Model?
A ____ should be directive and help the team get to know each other. _____ should get to know each other, identify roles and understand the mission.
Clarify the problem, break down the problem and identify performance gaps, set improvement targets, and determine the root cause.
What are the first four steps in the 8 Step Practical Problem Solving Method?
A ___ is something true and proven while an _____ is a belief.
What is a fact and an opinion?
Understand the importance of expectations, know when and where they are needed, clearly communicate and ensure understanding, help subordinates make connections, seek buy in, and track activities, milestones, process, and results.
What are some guidelines for establishing effective expectations?
During this stage the group is prepared or primed for change.
What is the unfreezing stage?
A ______ should maximize contributions by delegating, building confidence and maximizing strengths. ____ should work through residual issues and begin performing.
What is a leader and followers during the norming stage?
Develop countermeasures, see countermeasures through, confirm results and process, and standardize successful processes.
What are the final four steps in the 8 Step Practical Problem Solving method?
An ____ _____ is true or false independently of what people think while a ____ ____ depends on what people think.
What is an objective statement and a subjective statement?
Communication factors, personal factors and structural factors, including rewards and resource interdependence.
What are the three main sources of conflict?
Distrust, uncertainty, self-interest, different perceptions, lack of feeling that change is needed, and overdetermination.
What are sources of resistance to change?
____ should control chaos by allowing open discussion and listening to concerns. ____ should openly discuss their concerns.
What is a leader and followers during the storming stage?
Step one of this method corresponds to steps one and two of this method while step two of this method corresponds to step three and four of this method. While step three of this method corresponds to step five only of this method, the last step of this method corresponds to the last three steps of this method.
What is the OODA Loop compared to the 8 Step Practical Problem Solving method?
This consists of clarity, accuracy, precision, relevance, depth, breadth, logic, significance and fairness while this consists of purpose, questions, information, concepts, inferences, assumptions, points of view and implications.
What are the nine intellectual standards and the eight elements of reasoning?
____ ____ involves taking a position on what you want while ____ ____ involves asking about the interests or reasons behind why someone wants something.
What are distributive negotiation and integrative negotiation?
During this stage the organization applies changes through specific steps while during this stage leaders ensure changes remain effective and prevent the group from returning to previous methods.
What are the changing and refreezing stages?
_____ should maintain success by planning for the future, cultivating talent, fostering new ideas, and ensuring effective feedback mechanisms are in place. ____ should focus on performing.
What is a leader and followers during the performing stage?
Determining the ____ ____ identifies the primary problem, while developing _____ finds preventative actions to address the problem and improve the process.
What is the purpose of determining the root cause and developing countermeasures?
This could include wrong questions, thinking too quickly, stereotypes, and cognitive biases such as the halo effect and belief perseverance.
What are some common thinking errors that can lead to faulty thinking?
This approach should be used for internal issues at the squadron level or below while this approach should be used when working with another part of the organization at the group level or higher.
When should distributive versus integrative problem solving be used to manage conflict?
Leaders can create awareness and understanding through communication, create a sense of urgency, build a powerful coalition, develop a vision and communicate that vision.
How can leaders reduce and manage resistance to change?