Performance Metrics
When setting a KPI-based goal, you have to start at the:
END!
True or False: performance measures directly lead to actionable change.
FALSE
Who was named Employee Of the Year for FY25-26?
Patrick Travers
True or False: All KPIs that belong to the same organization have the same dynamics, resources, and population.
False
What does the acronym "SMART" stand for?
Specific, Measurable, Actionable/Attainable, Realistic/Relevant, Time-Bound
What are Federation's three main local partner agencies?
Alpert JFS, Meyer Prep, Mandel JCC
Performance Measure or KPI: _______ must be tied to a specific, measurable target.
KPI
What is the formula for communicating data and results to donors?
Metrics + Meaning + Momentum
What question is always asked to new employees at All Staff Meetings?
What is your bagel order?
Name at least two variables that make a strong KPI.
- SMART
- Consistent and reliable (ability to remeasure)
- Easily explainable (lack of jargon)
- Variables chosen may lead to actionable change
- Tied to specific goals and strategic objectives
- Have a pre-determined, measurable target
- Was designed by asking the purpose of the KPI, what data should be gathered, and what story the KPI tells.
What are at least 2/4 questions that KPIs answer for donors?
- What impact do my gifts have?
- Are resources being used effectively?
- Is my gift going toward trusted and warranted work?
- Why should I continue giving?
Fill in the sentence: "Jewish Federation of Palm Beach County is the _____ _____ for one of the largest and most vibrant Jewish communities in North America."
City Hall