PAYROLL
What document shows annual wages and taxes?
W-2
This acronym stands for Paid Time Off
What form verifies employment eligibility?
I-9
Which section of the I-9 is completed by the employee?
Section 1
An unauthorized direct deposit change is considered a potential ______.
Fraud
This is the total amount an employee earns before taxes and deductions.
Gross Pay
This acronym stands for Leave of Absence.
LOA
This system confirms work authorization using information from the I-9.
E-Verify
Which section of the I-9 is completed by the employer or authorized representative after reviewing supporting documents?
Section 2
Before finalizing payroll, specialists recommend performing this.
Payroll Audit
This is the electronic transfer of an employee's wages into a bank account.
Direct Deposit/Wire
An employee was enrolled in the wrong medical plan during Open Enrollment.
What department should review the enrollment issue?
The Benefits Department
A court order requiring an employer to withhold wages for debt repayment is called?
Garnishment
What system is used to compare I-9 information to government records to confirm work eligibility?
E-Verify
What type of payroll may be needed if a client discovers a WSE was not paid?
An Off-Cycle Payroll
What payroll is processed outside the normal payroll schedule?
Off-Cycle Payroll/Special Payroll
An employee terminates employment and wants to keep medical coverage.
What program may allow them to continue coverage?
COBRA
This document may be required before releasing confidential employee payroll records to a third party. EX: Earning statements to a terminated client.
Subpoena
What does an I-9 status of "None" often indicate in onboarding systems?
I-9 information has been completed or recorded
A client emails saying:
"The employee never received their paycheck."
What is the FIRST thing you should verify?
Confirm the payment method (direct deposit, check, or wire) and payment status.
This acronym stands for Federal Insurance Contributions Act
FICA
This account allows employees to set aside pre-tax money for qualified healthcare expenses.
FSA or HSA
This tax helps fund unemployment programs at the federal level.
FUTA
Which government agency created and administers Form I-9?
USCIS (U.S. Citizenship and Immigration Services)
An employee's I-9 status is showing "Pending." What is the first thing a support specialist should verify?
Whether Sections 1 and 2 have been completed correctly.