Professionalism
You must attend an important work luncheon and dress appropriately. You should wear:
A) what you'd wear for a night on the town
B) clothing similar to what you wore to the job interview
C) casual clothing to show personal style
D) what you would wear to a formal event
B) clothing similar to what you wore to the job interview
A benefit to preparing and taking your own lunch to work is:
A) it cuts down on time needed for a lunch break
B) it is good for the environment
C) it provides the opportunity to eat healthier
D) it promotes workplace morale and culture
C) it provides the opportunity to eat healthier
Completing tasks with minimal direct supervision is an example of what?
A) Self-direction
B) Professionalism
C) Career and life management
D) Etiquette
A) Self-direction
Complying with workplace policies demonstrates:
A) creativity
B) diversity
C) integrity
D) sensitivity
C) integrity
Sylvia regularly stays after work to complete tasks. She demonstrates:
A) tactfulness
B) work ethic
C) self-representation
D) short-term goal setting
B) work ethic
Demonstrating communication etiquette, positive body language, and workplace-appropriate clothing reflects a value of:
A) project management
B) independence
C) work ethic
D) professionalism
D) professionalism
You are concerned because you are 50 pounds overweight. A logical, short-term goal is to:
A) lose 10 pounds in a month
B) set a total weight loss goal
C) decide to stop eating a certain food
D) exercise for three hours
A) lose 10 pounds in a month
Which of the following best resembles self-direction?
A) Waiting for a supervisor to assign every task
B) Completing your work with minimal direct supervision
C) Asking a coworker to double-check all your decisions
D) Following the exact same routine regardless of changing needs
B) Completing your work with minimal direct supervision
While working as a restaurant cashier, your friends come in to eat dinner. You should:
A) serve them "free" food
B) give them a discount using your employee discount
C) tell them you are not allowed to serve them
D) treat them as you would any other customers
D) treat them as you would any other customers
Even though Carla wants to check her social media, she stays on task and waits for her scheduled break. Carla is demonstrating:
A) self-representation
B) resourcefulness
C) work ethic
D) confidentiality
C) work ethic
Jose is interviewing for a landscaping job where employees sometimes wear jeans and T-shirts. What should Jose wear to the interview?
A) Jeans, boots, and a T-shirt
B) Personal protective equipment
C) Dress pants, belt, and a collared shirt
D) A formal business suit
C) Dress pants, belt, and a collared shirt
If you are interested in a promotion, which of the following is essential?
A) Take coworkers to lunch
B) Acquire and prove new industry knowledge
C) Develop a friendship with your supervisor
D) Hire a life coach
B) Acquire and prove new industry knowledge
Which of the following best resembles initiative?
A) Following leadership obediently
B) Seizing a leadership opportunity
C) Ethically demonstrating opportunity
D) Making quality evaluations
B) Seizing a leadership opportunity
Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should:
A) try to convince her boss of her point of view
B) put on headphones to listen in private
C) follow company policy
D) listen to it anyway since it is good for productivity
C) follow company policy
Your supervisor asks you to come in Saturday to finish a presentation because the client moved up their visit. You already have weekend plans. What is the expectation?
A) Reschedule your plans
B) Negotiate with your supervisor
C) Get someone to cover for you
D) Call the client to reschedule
A) Reschedule your plans
Jamie, who works with elementary-aged children, is very conscious of what she wears and how she presents herself. Jamie is demonstrating:
A) integrity
B) creativity
C) teamwork
D) professionalism
D) professionalism
As an employee, employers assess your work ethic based on your:
A) appearance
B) attitude
C) fairness to others
D) unused personal leave
B) attitude
Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:
A) values
B) diversity awareness
C) integrity
D) initiative
D) initiative
Being a responsible citizen means you should:
A) make ethical decisions
B) be number one in your office
C) be as productive as possible on the job
D) try to please everyone around you
A) make ethical decisions
Hector did his job better than any other worker in his department but often refused to help others and never did anything extra. Why is he consistently passed over for promotion?
A) The boss does not like Hector
B) He does not have a good work ethic
C) Hector outperforms others and makes them look less skilled
D) The boss expects too much from Hector
B) He does not have a good work ethic
Avoiding slang in the workplace is an example of understanding the skill of:
A) self-representation
B) teamwork
C) integrity
D) respect for diversity
A) self-representation
When applying for a job with specific requirements, you should clarify, emphasize, and elaborate on your ability to perform those tasks in your:
A) resume
B) cover letter
C) references
D) bibliography
B) cover letter
You have researched the history of a product rather than product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:
A) work ethic and adaptability
B) creativity and innovation
C) integrity and resolve
D) customer service
B) creativity and innovation
Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?
A) resourcefulness
B) problem-solving
C) integrity
D) honesty
C) integrity
You're at a graphic design firm and your team leader asks you to stay late to meet a deadline, but you'd previously committed to take a neighbor to an appointment at 6:30 p.m. What should you do?
A) Make other arrangements for your neighbor and stay to finish
B) Agree to stay without question because work is more important
C) Since you committed first, tell your coworker you cannot stay and why
D) Reach a compromise — work until 6:00 p.m., then leave and try to still make the appointment
D) Reach a compromise — work until 6:00 p.m., then leave and try to still make the appointment