Scope it out!
What is the primary goal of healthcare?
A. Make money
B. Provide safe and effective patient care
C. Reduce the number of employees
D. Increase paperwork
B. Provide safe and effective patient care
What does dermatitis mean?
Inflammation of the skin
What does the abbreviation -aden(o) mean?
Gland
Which of the following is NOT part of The Joint Commission (TJC) National Patient Safety Goals?
A. Mark the correct place on the pt's body where the surgery is to be done
B. Identify a pt by using 2 identifiers such as full name and date of birth
C. Allow pt's family members into the operating room before a procedure begins
D. Label medications that are not labeled.
C. Allow pt's family members into the operating room before a procedure begins
Which type of specialist should a pt see if he is experiencing constant stomach pains and blood in their stool (bowel movement)?
A. cardiologist
B. Gastroenterologist
C. Gynecologist
D. Optometrist
B. Gastroenterologist
What is an ambulatory care setting?
A. A setting where pts stay overnight
B. A setting where pts receive care without being admitted overnight
C. An emergency- ony facility
D. A nursing home
B. A setting where pts receive care without being admitted overnight
What does tachycardia mean?
increased heart rate
Which of the following actions is NOT effective when dealing with an angry pt?
A. remain calm
B. focus on the pt's needs
C. threaten the pt by telling him if he doesn't calm down, you will get security
D. leave the room if you feel threatened by the pt
C. threaten the pt by telling him if he doesn't calm down, you will get security
What act protects individuals' privacy, protects confidentiality of PHI?
Health Insurance Portability and Accountability Act (HIPPA)
Sarah has developed a growth on her face, which continues to grow daily and needs to be biopsied. Which type of specialist should Sarah see?
A. pathologist
B. dermatologist
C. obstetrician
D. bariatric doctor
B. dermatologist
Which is an example of a primary care provider?
A. Family physician
B. Radiology technician
C. Medical coder
D. Pharmacist
A. Family physician
What does postoperative mean?
after surgery
What does cardiomegaly mean?
enlarged heart
T/F
Regulatory agencies inspect facilities to ensure federal and state regulations are being followed
True
LuLu is a 2 y/o in the clinic today for a wellness exam. In order to determine that LuLU is developing normal when compared to other children her age, the MA may
A. consult the Louisiana Links immunization website
B. consult the CDC Milestones
C. be asked by the provider to conduct a mini-mental state exam
D. consult Maslow's Hierarch of Needs
B. Consult the CDC milestones
What does continuity of care mean?
A. Pts see a different provider every visit
B. Healthcare is coordinated throughout the pt's care
C. Pts only receive emergency care
D. Patients choose their own insurance
B. Healthcare is coordinated throughout the pt's care
What is osteonecrosis?
Death of bone tissue
The social worker at a clinic has arranged for a safe and secure apartment for a young single parent and her children. According to Maslow's Hierarchy of Needs theory, which of the following is the NEXT level of need for her to meet?
A. food and water
B. love and belonging
C. self- actualization
D. esteem and recognition
B. love and belonging
Joint Commission accreditation is ____________.
A. a law
B. Voluntary
C. Required by all facilities
D. None of the above
B. Voluntary
What does DNR stand for?
DO NOT RESUSCITATE
Which healthcare professional is commonly responsible for assisting with administrative and clinical duties in a medical office?
A. Medical assistant
B. Surgeon
C. Pharmacist
D. Radiologis
A. Medical assistant
The MA recognizes which of the following as signs of anxiety?
A. a calm demeanor with low BP and pulse
B. fidgeting with increased BP, pulse and respirations
C. fidgeting with low BP, pulse and respirations
D. a calm demeanor and normal VS
B. fidgeting with increased BP, pulse and respirations
Are medical assistants licensed?
No- they are certified
What does the government agency OSHA do?
A. makes sure facilities are clean
B. protects patient rights
C. protects the health/safety of employees
D. protects the facility regulations
C. protects the health/ safety of employees
An MA suspects Amelia, an 8 y/o pt is being abused due to repeated unexplained injuries. What should the MA do in this situation?
A. Notify the police and Child Protective Services
B. Notify the provider immediately
C. Call 911
D. Ask the parents if they have been abusing the child
B. Notify the provider immediately
What is required by the healthcare team to identify the needs of a pt and to design care to meet those needs?
A. The white board
B. The nurse's notes
C. The physician's order sheet
D. An individualized care plan
D. An individualized care plan
What is neuralgia?
Nerve pain
Mrs. S had a stroke and needs surgery to remove a small cloth that has lodged in her brain. Who does she need to see?
Neurosurgeon
What is negligence?
A. Intentionally harming a pt
B. Failure to provide reasonable care
C. Protecting pt information
D. Following office policies
B. Failure to provide reasonable care
Mr. Juan only speaks Spanish. Which of the following people would be the best interpreter for Mr. Juan?
A. another medical assistant who speaks Spanish
B. The pt's mother, who speaks Spanish
C. another pt, who speaks Spanish
D. a stranger, who speaks Spanish
A. another medical assistant who speaks Spanish
What system reduces the number of employees but still provides quality care for pts?
A. Team nursing
B. Cross training
C. Use of critical pathways
D. Case management
B. Cross training
What is hyperemesis?
excessive vomiting
Positive communication with pts may involve
A. Explaining that only the physician can answer their questions
B. Telling pts who ask questions that their concerns are foolish
C. Being attentive and encouraging them to ask questions
D. Getting them to limit their questions to save time
C. Being attentive and encouraging them to ask questions
Which agency is responsible for managing the National Notifiable Disease Surveillance System?
A. The Food and Drug Administration
B. Joint Commision
C. The Centers for Disease Control and Prevention
D. The Drug Enforcement Agency
C. The Centers for Disease Control and Prevention
In order to proceed with a lawsuit, the pt must prove the four D's of negligence. Which of the following is NOT part of the four D's of negligence?
A. Duty
B. Direct Cause
C. Domicile
D. Damages
Which of the following conditions is considered an acute condition?
A. kidney failure
B. HTN
C. stomach virus
D. diabetes
While working as a MA, you give a pt the wrong medication. This is known as
A. Abandonment
B. Assault
C. Negligence
D. Malpractice
C. Negligence
T/F
A multidisciplinary team of healthcare professionals coordinates pt care that is individualized based on the pt's specific needs
True
A pt signs a form agreeing to a procedure after the risks and benefits have been explained. This is:
A. Implied Consent
B. Informed Consent
C. Negligence
D. Confidentiality
B. Informed Consent
Which of the following care-delivery models focuses on pt-centered care to improve the quality of healthcare received by the pt?
A. A nursing home
B. A Patient-Centered Medical Home
C. A Quality Approach
D. A Palliative Care Approach
B. A Patient- Centered Medical Home
Which of the following duties is NOT within a medical assistant's scope of practice?
A. refilling prescriptions when authorzed by the physician
B. scheduling a pt's follow up appt
C. removing a pt's surgical staples with the doctor's approval
D. telling a pt she should discontinue taking her BP med
D. telling a pt she should discontinue taking her BP med
removal of muscle
Which is an example of nonverbal communication?
A. Email
B. Facial Expression
C. Written instructions
D. Telephone conversation
B. Facial Expression
A MA is talking with a coworker about a pt's diagnosis in the elevator. Other people are nearby and can hear the conversation. What is the biggest concern?
A. The MA is violating the patient's confidentiality
B. The MA is practicing outside their scope
C. The pt needs informed consent
D. The MA is committing negligence
A. The MA is violating the patient's confidentiality
A high level executive who has found purpose/achievement in life. Which Hierarchy of Needs were met?
A. Love & Belonging
B. Self-actualization
C. Physiological
D. Esteem Needs
B. Self-actualization
While working as a MA, it is required that you are under direct supervision of which of the following?
A. Physician
B. Nurse
C. Nurse Practitioner
D. Office Manager
E. Physician's Assistant
A. Physician
C. Nurse Practitioner
E. Physician's Assistant
What does the term gastroenteritis mean?
inflammation of the stomach and intestines
A pt rolls up their sleeve and extends their arm after being asked to have their BP taken. What kind of consent is this?
Implied
A pt is asked to sign a consent form but says, "I don't understand what this procedure is for." What should the MA do?
A. Tell the pt to sign anyway
B. Explain the medical procedure in detail to pt
C. notify the appropriate healthcare provider so the pt's questions can be answered
D. Sign the form for the pt
C. notify the appropriate healthcare provider so the pt's questions can be answered
While working for a large medical clinic, you notice a repeated pattern of fraudulent insurance claims. You notify the authorities and receive protection from retaliation by your employer. Which law prohibits employer retaliation?
A. HIPPA
B. Civil Rights Act
C. Federal False Claims Act
D. Whistleblower Protection Act
D. Whistleblower Protection Act