POD's
POD's are the ____ in the hierarchy.
What is second?
Probate is _____ in the hierarchy.
What is third?
This form is required 100% of the time when we are notified that someone is deceased.
What is a DM Checklist?
The extension to call an analyst is ____.
What is 23221?
In order to add a new guardian to a minor account we need to have proof of guardianship which is typically a ____ or _______.
What is a birth certificate or court documentation?
This method for issuing funds is required for a POD to collect funds.
What is a check?
These two document types are the only acceptable probate documents.
What is Letters Testamentary and Letters of Administration?
This form is required to be submitted when filing a life insurance claim.
What is Trustage Life Claim Form?
This account type requires special verification and documentation as it is a separate entity from the estate. (hint: not a trust)
What is a business account?
We exercise our right to ____ to cover debts before releasing any funds.
What is offset?
These two documents are required for a POD to collect their funds.
What is a Death Certificate and Photo ID?
Case number, letter type, deceased members name, PR's name, judge's signature, and _______ are necessary for probate documents to be valid.
What is court seal and stamp?
This form needs to be submitted when there is a POA on a deceased members accounts.
What is Deposit FM?
Call an analyst when deposit account totals exceed $____ even with a joint owner.
What is greater than $150,000.
This state requires an SEA to be obtained and filed through the probate court.
What is Oregon?
These previously uploaded documents should be reviewed by an officer in OnBase to verify POD roles.
What are signature cards and POD Agreement forms?
A check must be issued payable to ____ when probate was filed.
What is The Estate of....?
When submitting a TV Form to mail funds, it is necessary to include specific instructions such as ____ and _____.
What is payee and destination?
Call an analyst when discovering discrepancies between signature cards/POD agreements and ____.
What is DNA roles?
This department can assist in compiling documentation required for changing a title before the loan is paid off.
What is CLP?
The POD's estate is entitled to their portion of the funds when the POD _____ the member.
What is outlived?
PR's are not eligible for these types of concessions and payment options.
What are skips, loan modifications, quickpay, EZ pay, and ebranch?
These fields must be checked when submitting a CCM with no living joint to stop interest and fees from accruing.
What is Add Estate Settlement, Remove Interest; Yes, Remove Fees; Yes.
It's required to call an analyst when there are ___ or more POD's on a membership.
What is three?
What is a trust?