Change Log
Each and every change made to a request/loop once received should be notated on the change log as a new line.
Yes. It is important to notate any changes made to a request after it is received from the recruiter. Even if no action has been taken yet.
Confirms were sent 4 days before the 1st interview start date. Pass or Fail?
Pass! Confirms are required to be sent NO LATER than 24 hours before interview start date. Sending them "earlier" than this is okay
You receive an interview request for a virtual loop for candidate Bark Twain. But your recruiter pings expressing that it should be in person prior to you actioning the request. Should this be rejected?
Yes. The recruiter needs to update the request to reflect the correct scheduling details.
When entering Interview Times on the ICT they should be listed in the IV'ers time zone? True or False
True.
You received an interview request but shortly after the loop is cancelled. Does this candidate require an email folder?
Yes. And email folder is required to house the request and cancellation details for the candidate.
A Candidate Completion Form is submitted for a closed loop 2 days after confirms have been sent. Pass or Fail?
Fail. The candidate completion form should be submitted within 24 hours of confirms.
Any slots added for an Interviewer outside of the standard 3 Interviews/screens per week requires approval before being scheduled/added to the ICT tracker? True/False
True! Requests for 4th and 5th interviews should be added to the ICT Additions chat.
It is flagged that your interview invite is missing a Feedback Link and when you attempt to add you are unable to. Is this a QA Pass or Fail
Tentative and confirmations were posted within SLA. But there are no time/date stamped screenshots of the posts in your candidate folder. Pass or Fail
Fail. Screenshots that include the date/time they were posted are required to ensure they were completed within SLA and so QA can verify since they are not included in the teams chats.