Communication & transparency/ Inclusion & Diversity
This means sharing information openly and defining expectations clearly.
Transparency
What should employees take ownership of besides their words?
Their actions and their impacts on others.
What should employees do with constructive feedback
Accept it without becoming defensive and use it to improve
This attitude turns obstacles into opportunities to grow.
A can-do attitude
These people are the most important part of our day.
Members
Instead of gossip or passive aggression, we use our words to do this.
Lifting Each Other Up
Taking this helps employees recharge, refocus, and avoid burnout.
Time off/Vacation
What should employees assume about their coworkers intentions
Positive intent
This quality helps us remain determined in the face of adversity.
Resilience
We build these with members by providing personalized service.
Strong and Lasting Relationships
What should you do before trying to resolve a disagreement
Listen to understand the persons perspective.
This approach recognizes that employees have different needs and responsibilities.
Flexibility
What two qualities help employees navigate change
Open - mindedness and Curiosity
We strive for this rather than waiting for perfection.
Progress
When a member’s request is challenging, we focus on this instead of repeating limitations.
Can Do
This workplace quality ensures everyone feels welcome, seen, and heard.
An Inclusive Atmosphere
Removing duplicated work and acting intentionally helps us do this.
Working Smarter
What should employees be generous with when recognizing their coworkers
Praise and appreciation
What do we foster a culture of?
Grit and Determination
What type of service do our members receive?
Personalized
This principle gives everyone opportunities to contribute, succeed, and be treated equitably.
Fairness
When presenting a problem, employees should also present this.
Solution
According to this core value, what matters more than making perfect decisions
Learning, Improving, and moving forward
What do we not shy away from?
Challenges
What do we make members feel like because they are?
Most Important Thing in Our Day