PRIME
Toward the fore or bow (front) of the ship.
FORWARD
The number of guests that will be sailing per reservation.
S - Single (1); D - Double (2); T - Triple (3); Q - Quad (4)
OCCUPANCY (OCC)
A convenient way for RCG guests to charge onboard purchases. This card is used as the guest's stateroom key, identification for embarking/disembarking the ship, and for onboard purchases.
SEAPASS CARD
"We are planning to celebrate our anniversary. We need 10 rooms as there will be 25 of us going" Which department should the direct guest speak to?
Consumer Outreach (CO) Groups
The ship's schedule for a particular cruise. This includes a list of the ports a ship will visit during a cruise and the port(s) that the ship will embark/debark from.
ITINERARY
The glass-encased pool area onboard a ship. This may also be retractable on certain ships. Solarium pool area is available to guests ages 18 and over.
SOLARIUM
Near, toward or in the back (stern) of the ship.
AFT
I am Zenith with Celebrity's Captain's Club. What will my Crown & Anchor tier status be?
Pinnacle (Club)
A stateroom without windows or portholes, however, contains a digital large screen display of the real-time outside.
INTERIOR VIRTUAL BALCONY
Guest calls in saying they are stuck on a flight and not sure if they will make it to the port on time. Which department would you transfer them to?
Emergency Travel Team (ETT)
For Anthem of the Seas, how much does Jamie's Italian cost per person?
$24.99
Which class of ships features a sky diving simulator?
Quantum Class
What are the sky class suites that does not receive the Complimentary VOOM high-speed internet?
How much discount will a Diamond Plus member get on Deluxe Beverage Package
Diamond Plus: 30% Discount on Deluxe Beverage Packages
How many complimentary drink vouchers does a Pinnacle member get per day?
Pinnacle Club members receive six (6) complimentary drink vouchers each day