Nature of Management
Management approaches
Management process
Management and Change
General Knowledge (Extremely Difficult)
100
What is the process of planning, coordinating and executing business resources to achieve organisational goals.
Management
100
What is the contingency management approach/
A modern management theory that says there is no single best way to manage a business.
Instead, the best management style or decision depends on the situation (or contingency) the business is facing.
100
Name the FOUR key business functions (In order of the Preliminary stage syllabus)
Operations, Marketing, Finance, Human Resources
100
Identify 2 reasons why changes that may be resisted by managers
Poor timing
Financial cost
Insufficient implementation time
Job security concerns
Psychological resistance (fear/uncertainty)
Fear of inability to adapt
100
To two decimal places, 1 Knot is the equivalent of how many miles per hour?
1.15
200
List two practices businesses can do implement encourage innovation?
1. Rewards for employees with innovative ideas that become profitable
2. Implementing a flatter management structure
3. Adequate and sufficient financial, management, human and time resources
4. Not fearing the consequences of making a mistake
200
Planning.
Organising.
_______________.
Extra 200 if you can state which management approach is best suited for the above characteristics of management
What is the missing word?
Controlling
Extra 200 - Classical
200
16,000
200
Which two concepts did we not explore in class yesterday?
Business Information Systems and Management Consultants
200
Which rapper was the most-streamed Spotify artist of 2020, 2021 and 2022 before coming second behind Taylor Swift in 2023?
Bad Bunny
300
A manager pairs an experienced employee with a new employee to provide guidance and support. What staff involvement suggestion is this related to so a business can achieveits goals.
Mentoring
300
Which type of management as planning determines where in the market the business wants to be and where it wants to be in relation to the competition in the long term.
Strategic Planning
300
A new furniture store has decided to stock their products through a few selective retailers. Which of the 4P's in the marketing strategy is this an example of?
Place/Distribution
300
If change is unplanned and occurs after business is affected by pressures what type of response approach am I referring to?
Reactive approach
300
With 30,557 words, which Shakespeare play is the longest?
Hamlet
400
A supermarket manager notices that self-checkout technology is becoming more popular and plans to introduce it before competitors.
Which management skill is being demonstrated?
Strategic Thinking
400
The method of control where management encourages all employees to think about the quality in everything they do/produce/sell is what?
Total Quality Management (TQM)
400
Name the four methods of market segmentation and provide an example for each.
1. Demographic
2. Geographic
3. Psychographic
4. Behavioural
400
Managers need information to make decisions. Provide one reason why?
- They need to know what competitors are doing
- Aware of technological changes
- Aware of social trends
- Aware of political changes
- Aware of legal changes
400
What nationality was Gregor Mendel, the monk and scientist dubbed as the 'Father of Genetics'?
Austrian
500
Many businesses develop social goals and adopt strategies that will benefit the community, while still achieving financial goals. What are the three primary social goals a business may look to achieve the triple bottom line?
1. Community Service – Businesses contribute to the wellbeing of society through charitable work, donations, and outreach programs that improve local communities (E.g. educational, cultural, sporting and welfare)
2. Provision of Employment – Creating job opportunities within the community ensuring economic stability and improved living standards.
3. Social Justice - Promote fairness, equality, and ethical practices in areas like wages, diversity and sustainability.
500
What is the theory behind the 'Hawthorne effect' by Elton Mayo?
Workers are more productive when they feel observed, valued, and involved.
Emphasised the role of motivation, communication, and employee satisfaction in improving performance.
Showed the importance of social factors, teamwork, and good management-worker relationships
500
'The balance sheet shows profit earned during the year.'
Correct the statement/
'The income statement shows profit earned during the year.'
OR
'The balance sheet shows what a business owns (Assets), what it owes (Liabilities) and the owner's remaining value (owners equity) at a point in time.'
500
How can employees be a driving force for change?
- Suggesting new ideas
- Providing feedback
- Embracing new technology
- Participating in decision-making
- Supporting organisational change
Improving productivity
Developing new skills
Mentoring colleagues
Responding to customer needs
Creating a positive workplace culture
500
The Trimurti is the trinity gods in Hinduism and are made up of Shiva (destroyer), Vishnu (preserver) and which other god, known as the creator?
Brahma