Core Tools
This document identifies process risks before production begins.
What is a PFMEA?
An audit conducted by the organization on itself.
What is an Internal Audit?
The person or organization receiving a product or service.
Who is the Customer?
Products that do not meet requirements.
What is Nonconforming Material?
Evidence that activities were performed and results achieved
What are quality records?
The AIAG methodology used to evaluate measurement systems.
What is Measurement System Analysis (MSA)?
An audit performed by a customer.
What is a Second-Party Audit?
A return of material from a customer due to defects.
What is an RMA (Return Material Authorization)?
The percentage of products produced correctly the first time.
What is First Time Pass?
These people are responsible for the quality of products on site.
Who is everyone in the plant?
The "F" in PFMEA stands for this.
What is Failure?
An audit performed by an independent certification body.
What is a Third-Party Audit?
This term describes when unknown material ends up on or inside a product.
What is contamination?
Dollar amount of scrapped material, YTD.
What is $517,814?
Correctly documenting accurate information during production is essential for this reason.
What is traceability?
PPAP stands for this.
What is Production Part Approval Process?
A finding that indicates a requirement was not met.
What is a Nonconformance?
Number of customer complaints year to date.
What is ????
The customer expectation that requirements will be met consistently.
What is Quality?
This practice ensures materials are issued prior to loading, preventing the use of wrong, blocked, or expired materials.
What is transact before act?
APQP stands for this.
What is Advanced Product Quality Planning?
The most important thing an auditor looks for when verifying compliance.
What is Objective Evidence?
COPQ stands for this.
What is Cost of Poor Quality
The standards we are certified to.
What is ISO 14001, ISO 9001:2015, ISO 45001, ISO 50001, IATF 16949