True or False. Lateral violence happens only in indigenous communities?
False
Ideal communication style
Assertive
Oppressive beliefs, attitudes, and stereotypes by members of marginalized groups, leading them to adopt and perpetuate negative perceptions of themselves and their identities.
Internalized Oppression
One effect on the organization
•Unmet goals
•Toxic work environment
•High staff turnover
Low staff morale
Decreased community service
Increased absenteeism
Lack of teamwork
Unhealthy competition
True or False. Nothing can be done to stop lateral violence
False
Lateral violence is rooted in these two things
Colonialism
Inter-generational trauma from Residential schools
Individuals express their feelings and needs directly while maintaining respect for others.
Assertive Communication
This occurs in individual interactions and relationships, where individuals or groups with power exert control or dominance over others through discriminatory attitudes, behaviors, or actions.
Interpersonal Oppression
Two effects on the individual
Stress leading to: headaches, Tension
Depression & Anxiety
Poor performance at work
Lack of productivity
Suicide
Define Lateral Kindness
Using indigenous values of respect, kindness, fairness to promote social harmony.
Who does it (name 3)
Leaders
Staff
Community members
Three factors to consider when communicating
Body language, Tone, Active listening
People skills that enable us to interact with others effectively.
Interpersonal Skills
Three physical effects
headaches, pain, fatigue, lack of appetite, insomnia
Three things organizations can do to manage lateral violence
Admit that it happens
Have workshops/educate staff
Hold individuals accountable
Put policies to address the lateral violence
Define Lateral Violence
People who have ben oppressed display offensive, abusive, intimidating or unfair actions to their own colleagues/community member, causing the recipient to feel threatened, abused, humiliated, or vulnerable.
(own words acceptable)
Four communication styles
Assertive, Passive, Aggressive, Passive aggressive
Intrapersonal skills
Deals with self awareness and self regulation which helps us manage emotions more effectively.
Four areas impacted
Physical
Mental
Emotional
Spiritual
Four ways to manage lateral violence individually
Report the behavior
Keep a record
Address your concerns
Seek help/advice
Seek support (counselling, family, friends)
Five behaviors of lateral behaviors
Gossip, exclusion, intimidation, threats, sabotage, jealousy, bullying etc... (any five)
Five signs of poor communication
one way communication
silent treatment/cold stoning
making assumptions/jumping to conclusions
grapevine communication
hoarding information
communication goes unanswered
List three interpersonal skills
Communication, active listening, empathy, teamwork, conflict resolution (any three)
Five mental effects
Depression
Anxiety
Low self esteem
Brain fog
Forgetfulness/brain fog
Five ways to show lateral kindness
Helping colleagues with tasks
Being understanding
Respecting boundaries
Trying to see things from other person’s perspective
Giving constructive feedback, compliments and being supportive