New Dealer Set Up
What two items are required when setting up a NEW account?
What is..
New Dealer Application w/credit line requested amount if applicable
Resale Certificate
Who do I reach out to for copies of invoices, statement or general finance questions?
Who is..
Jack Weber
How many sizes are offered in the MB.1 model?
6
What is the process for "deals" made outside the program?
What is..
Reach out to the RSM, then submit to inside sales with RSM approval.
How do you help a dealer submit a warranty claim?
What is..
Fill out the form located on the Batch Website or on the B2B
How do I get dealers set up on the dealer locator?
What is..
Have them get signed up on the B2B!
If I see an order on a C1 or CD hold, who do I reach out to?
Who is..
Jack Weber
How many models do we have in our recreational category?
What is..
4
Per the program, what is approved for Free Freight?
What is..
15 pedal bikes
or - 6 eBikes
or - any combo of 15 or more
*all shippable at the same time.
Once an order is submitted and at the warehouse, can changes be made to the order?
What is..
Generally speaking, no. *Exceptions can be made on a case by case basis. But no promises!
If a dealer is an active dealer and wishes to obtain or increase their credit line, how long is their original dealer application good for?
What is..
3 years. More than 3 years a dealer will need to refill out the application and go through the approval process.
If a dealer is asking for a credit do to a price/promo update what is needed?
What is..
A copy of the receipt from the sale during the promotional period.
What brand and size motor does the eCB.3 have?
What is..
500w Vinka Rear Hub Motor
What is the cost of a single bike (Pedal, Kids, & eBike) to ship from NOT the dealers home warehouse?
What is..
$65 - Adult Pedal
$50 - Kids/youth pedal
$100 - eBike
What tool is sent out each morning that shows all accounts that have orders shipping?
What is..
Open order report
How to quickly determine how much credit line to ask for? (3 correct answers)
What is..
Yearly sales divided by 3
First order + extra for restocking
Ask them, not HOMSI!
How many days past due until commission claw back takes effect?
What is..
60 days
What are the two colors offered in the eFT.3?
What is..
Indigo and Chameleon
There is an order of 12 pedal bikes & 3 eBikes on back order, all shipping from Savannah on different dates. Does this order qualify for free freight?
What is..
No. Per the program free freight is allowed with 15 shippable bikes. (Shipping at the same time.)
What are the top 3 ways you can utilize the B2B as a sales rep?
What is..
Looking at the open carts
Reviewing the prospects report
Live inventory
What are at least 5 benefits to getting a dealer signed up for the B2B?
What is..
Dealer Locator
Live Inventory
Accesses Tracking
Click and Collect
24/7 Ordering
Access to Marketing Materials
Easy access to the Warranty Link
How many days past due does HOMSI get notified and start reaching out?
What is..
7 days
How many different SKUs does Batch offer - cumulative across the eBike and Pedal bike line up?
What is..
94 Models
What is..
Free!
Name the city and state of our warehouse locations.
What is..
Chino, CA
Savannah, GA