Cash Controls
What is your Top Drawer Limit?
$3,000
How long is the banking center’s proof work held?
2 months minimum
What is the alarm panel duress code?
131313
Who is our CBOP? (Community Operations Partner)
Dennis Batts
What time should you inspect the ATM?
Start of workday
How often do you sell mutilated currency & $2 bills?
Daily
When is a Pre-Opening Checklist required?
For all new Checking, Savings, and Money Market accounts - regardless of relationships
How often is the All Clear signal reset?
Quarterly during Security Audit Assessment
Which banking center has the Debit Card Instant Issue machine?
218 - Shelbyville Rd
What cash out amount requires Enhanced Fraud Identification Prevention?
$500 and greater
How often does a vacation audit need to be performed?
More than 5 business days
At what period of time does a missing signature card become an an audit finding?
120 days or greater
Where is the digital version of the Banking Center Security Manual located?
On the Physical Security Hub
Who is our Authorized User for a Medallion Stamp?
Cara Mutka - Chamberlain Pointe
How do we quote interest bearing deposit account rates?
Annual Percentage Yield
Do we accept contaminated currency?
No
What is the process for ordering a held debit card delivered to the banking center?
If requesting the card be mailed to a Banking Center, Add “ONB ATTN Customer Service” to the House/Building Name field on CSS & set the stop date for 5 days after the start date.
Where are the Robbery Response Packets located?
At each Active Workstation & Red Security Binder
What role as Unlimited Overrides for Connected Teller?
BCMs and CBMMs
What is the term that describes the yearly cost of a loan expressed as a percentage?
Annual Percentage Rate
For outages $25.01 or greater, what is the required audit documentation?
Cash Audit, Connected Teller Balance Sheet showing till out of balance, Connected Teller Balance Sheet showing till in balance after outage was processed.
What documentation is required to upload into the Daily Teller Balancing Category?
Branch Cash Position report, Capture Batch Branch Status SCS Report, and all Cash Till Balance Sheets
What does the acronym for UAR stand for?
Unusual Activity Referral
How do you find QRGs, policies, and procedures?
Owen and/or Knowledge Base
Define the 3 factors that affect the Annual Percentage Rate (APR) on a non-real estate consumer loan?
Amount, Term, & Finance Charges/Fees