Internet
What does symmetrical speeds mean
Same Upload and Download Speed
What are the benefits of having FTTP?
Better Bandwidth/ More Secure/ More Reliable
How many mobile plans do we have? and what are the names/costs
3, Unlimited-$30 Unlimited+-$40, UPP- 50?
What arethe Single Play rate for our 3 internet plans?
Gig-$70, Premier- $50- Adv. -$30
What is the monthly rate for a Wi-fi 7 router?
$10 Per month
What is the price of invincible WIFI for Gig customers
20 Dollars
What type of internet equipment is needed for an RFoG locations?
Docsis 3.1 Cable Modem
How many Cell phone lines are customers able to have on 1 Spectrum Mobile Acct?
12.
What Three Products makes up the NEW triple play & how long is the promotional term?
Internet/ Mobile / Video/ and 36mo or 3 years.
What type of modem is needed to experience Gig internet speeds
Docsis 3.1 Modem
What is the name of the feature that protects all devices connected to our AHW router?
Security Shield
What type of internet equipment is needed for EPON locations?
ONU
What is the maximum amount a customer can receive for PBB, bring over 3 ported mobile lines for PBB ?
$1,500
What are the requirements for the internet free forever promotions.
Only available to new customers. Must purchase 4 lines of mobile service, and 2 of those lines have to be ported.
How many hours of power does invincible Wi-Fi provide during an outage ?
8
What is the name of the internet speed designed for low-income households?
SIA
Fiber is more expensive to install so we charge more to fiber customers. True or False?
False
How many paid mobile lines are needed for internet/ mobile double plays?
TWO
What is the fastest speed available to customers in Lexington KY?
7X7 GIGs
What type of equipment is needed for Voice at a EPON location ?
ATA
What are the general market prices for all internet tiers when bundled?
$20- ADV $30-Premire $40-Gig
EPON Location require what type oof installation?
Professional.
How many countries does unlimited plus have free roaming?
215+
How long is the internet forever offer good for when a customer adds premier or gig?
Spectrum reserves the right to change the pricing of premier and gig
What Router is needed to experience 2 Gig Speeds?
WIFI 7 Router