Cloud Hierarchy
The first level in Google Cloud’s resource hierarchy that represents virtual machines, Cloud Storage buckets, tables in BigQuery, or anything else in Google Cloud
resources
The second level in Google Cloud’s resource hierarchy that represents organized resources
projects
The third level in Google Cloud’s resource hierarchy that represents organized projects
Folders or even subfolders
The fourth/top level in Google Cloud’s resource hierarchy which encompasses all the projects, folders, and resources in the organization.
organization node
a set of rules that define who can access a resource and what they can do with it.
policy
a partnership across finance, technology, and business functions that consist of several experts who ensure that best practices are in place across the organization and that there's visibility into the ongoing cloud spend.
cloud center of excellence
involves efficiently scaling the underlying infrastructure, automating resource provisioning, and implementing load balancing mechanisms.
Operational excellence
focuses on minimizing downtime, employing fault-tolerant systems, and employing disaster recovery strategies.
Reliability
responsible for writing code for systems and applications. Their aim is to release new functions frequently, increase core business value with new features, and release fixes fast for an overall better user experience.
developers
responsible for ensuring that those systems and applications operate reliably.
operators
a software development approach that emphasizes collaboration and communication between development and operations teams to enhance the efficiency, speed, and reliability of software delivery.
DevOps
ensures the reliability, availability, and efficiency of software systems and services deployed in the cloud.
Site Reliability Engineering (SRE)
reveals what needs urgent attention and shows trends in application usage patterns, which can yield better capacity planning and generally help improve an application client's experience and lessen their pain.
Monitoring
measurements that show how well a system or service is performing.
Service level indicators
goals that we set for a system's performance based on Service level indicators (SLIs).
Service level objectives (SLOs)
are promises and guarantees regarding the quality of service between a cloud service provider and its customers.
Service level agreements
refers to duplicating critical components or resources to provide backup alternatives.
Redundancy
involves creating multiple copies of data or services and distributing them across different servers or locations.
Replication
automatically adjust resource capacity to match demand, ensuring that services remain available and responsive during peak periods or sudden spikes in traffic.
Autoscaling mechanisms
involves collecting, analyzing, and visualizing data from various sources within a system to gain insights into its performance, health, and behavior.
Observability
free and is included for all Google Cloud customers. It provides access to documentation, community support, Cloud Billing Support, and Active Assist recommendations.
Basic support
portfolio of tools used in Google Cloud to generate insights and recommendations to help you optimize your cloud projects.
Active Assist
Recommended for workloads under development. Lets you troubleshoot, test, and explore, and offers unlimited individual access to English-speaking support representatives during working hours, 5 days a week. Also provides access to the Cloud Support API, which lets you integrate Cloud Customer Care with your organization's customer relationship management system (CRM).
Standard support
designed for workloads in production, with fast response times and additional services to optimize your experience with high-quality, robust support. Support is available 24/7 in a selection of languages and also offers technical support escalations and third-party technology support to help you resolve multi-vendor issues.
Enhanced support
designed for enterprises with critical workloads and features the fastest response time, Customer Aware Support, and a dedicated Technical Account Manager.
Premium support