Flow of Services & Team Roles
This role supports, encourages, and models recovery with clients.
What is a Recovery Support Specialist and Family Support Provider?
This is the biggest difference between Test eV and Live eV.
What is Test is Orange and Live is Blue?
EVERYONE over 18 in Oklahoma is this.
Who is a mandated reporter?
This quickly identifies individuals who may be at high risk for a condition, detect potential health issues, and prevent problems early. The "short and sweet."
What is a Screener/Screening?
An emotionally significant or radical change status in a person's life.
What is the definition of a crisis?
This role is embedded/housed in the school. Responsible for supporting, teaching, monitoring, and participating with clients.
What is a Behavioral Health Coach?
This makes signing documents easier and more efficient.
What is a PIN?
Someone over the age of 18 who cannot take care of themself or is incapacitated in some way.
What is a vulnerable adult?
Proves more complete picture of person's presenting problem. Uses to diagnose, monitor, direct learning, and develop treatment plans. The "bigger picture."
What is an assessment?
Offer a drink or snack, Open body language, Low and Slow, Maintain boundaries, Active listening, Validation, Use your team, Safety Planning
What are examples of de-escalation techniques?
Supports daily operations, performs opening and closing duties, and creates and edits charts or episodes in eV.
What is a CSS (Customer Support Specialist)?
This is where you find Screeners and Assessments in EV.
Outpatient- What is Timeline?
Crisis/ARC - What is Enrollments (Chart within the Chart)?
What is HIPAA?
This is FIDIO.
What is Frequency, Intensity, Duration, Impact and Onset?
This is the documentation that includes a client's step by step guide when they are in crisis.
What is a Safety Plan?
This role provides the Welcoming Appointment and coordinates the client's care.
What is a Care Navigator?
Describe this pathway: Teams > Channels > GRAND Mental Health > Learning and Development
What is the Teams Learning & Development Channel?
This is when a person makes homicidal statements towards a reasonably identified person.
What is a Duty to Warn?
This screener helps identify depression symptoms, self-harm, and suicidality.
What is the PHQ9?
The average amount of minutes between thought and attempt when someone is actively suicidal?
What is 10 minutes?
This role provides skill building, case management, Wellness, and Rehab.
What is a Skills Development Professional?
This is where most client information and their treatment plan is stored.
What is a FaceSheet?
Bonus points: *show on computer*
This gets breached when someone is a threat to self, others, or is being harmed.
What is Confidentiality?
This assessment includes the client's history, current challenges, interpretive summary, and other related information for treatment.
What is a BHA (Behavioral Health Assessment)?
Bonus Point: *show it on computer*
What is the Columbia?